Medical Education Manager

Life. Unlimited. At Smith+Nephew we design and manufacture technology that takes the limits off living.

The Medical Education Program Manager (MEM) is responsible for delivering peer-to-peer (P2P), HCP-led medical education in the U.S. for the Advanced Wound Management (AWM) Business Unit. The individual will focus on driving Medical Education activities related to Advanced Wound Management across the United States, including hands-on lab programs.

This role will be responsible for aligning with strategic Advanced Wound Management BU priorities and the AWM medical education team to develop and implement customer-focused education programs that meet the evolving market needs and continue to differentiate Smith & Nephew.

The individual plans and implements Medical Education programs and manages relationships and educational activities with high-visibility HCP faculty to drive safe and effective adoption of S&N products and therapies. The primary job focus is procedural hands-on education.

Key Responsibilities and Accountabilities

Program Management

• Manages and delivers P2P education programs for AWM Medical Education, supporting regional teammates in program delivery as necessary.
• Utilizing adult learning techniques, builds effective training and skills-based medical education programs that are aligned with franchise and product strategy.
• Facilitates the development of customized medical education programs to support our healthcare customers in their learning pathway from awareness to product adoption.
• Innovates on medical education delivery models to meet the changing customer needs and expectations for industry-led education.
• Manages program logistics, including registrations, course information, tracking, budget, and post-course reporting, with effective cross-functional collaboration and communication.
• Identifies and implements new technologies for blended offering as needed, including remote learning, hybrid learning models, and Smith+Nephew's Learning Management System.
• Responsible for collecting, analyzing, and reporting Medical Education data to formulate education plans aligned with franchise business strategies.
• Plans and owns program-driven Medical Education spend as part of annual needs assessment and ongoing financial stewardship.

Collaboration and Communication

• Partners with the local Professional Affairs team to ensure efficient and accurate faculty master service agreements and statements of work.
• Works with Advanced Wound Management (AWM) franchise commercial teams to identify medical education learning needs and priorities for assigned brands/program modalities and delivers MedEd programs to fulfill those needs.
• Completes annual needs assessment in partnership with Professional Affairs to identify Smith+Nephew's needs to engage HCP Consultants in the U.S. and ensure compliant interactions.
• Ensures Medical Education activities are always conducted in a compliant manner by working closely with the local Compliance Officer.
• Collaborates with the global Content Development team by providing input on HCP learning priorities and opportunities and co-creating content as needed.
• Develops, fosters, and maintains relationships with HCPs and thought leaders in medicine and education, including podiatrists, physicians, nurses, nurse leaders, researchers, and educators across the healthcare continuum.
• Collaborates with MedEd colleagues in the Americas and other regions on peer-to-peer education opportunities requiring U.S. and international speakers.
• Collaborates with shared services, including meeting planning, procedural training, and procurement, to ensure successful event execution.

Compliance & Stewardship

• Ensures all MedEd activities adhere to compliance requirements, including the Sunshine Act and AdvaMed Code.
• Works closely with Compliance Officers to maintain appropriate HCP relationships.
• Manages personal travel budget and tracks MedEd spend responsibly.

Job Context and Key Challenges

This role requires both high-level strategic planning and hands-on execution. Key responsibilities include:

• Building a medical education plan that fulfills the strategic needs of the Business Unit.
• Innovating new program modalities to keep medical education fresh, engaging, and relevant to customers.
• Building and maintaining an HCP faculty network to deliver programs, including ongoing analysis of course evaluations, faculty scorecards, faculty gaps, and training needs.
• Managing program logistics, registrations, and evaluations to ensure operational excellence.

Education

• Bachelor's Degree required.
• Advanced degree highly desirable in Nursing, Allied Health, Business, Education, or a healthcare-related field.

Experience

• Minimum of 3-5 years of experience in a clinical or medical education role within the medical device industry or a clinical setting.

Skills

• Subject matter expertise in wound care and wound care products is a plus.
• Excellent planning and project management skills.
• Knowledge of adult education theory, best practices, and delivery models preferred.
• Knowledge of the U.S. healthcare system and the medical device industry required.
• Excellent written and oral communication skills.
• Advanced proficiency in Microsoft PowerPoint, Word, and Excel.
• Working knowledge of Smartsheet highly desirable.
• Strong understanding of and experience applying compliance policies guiding medical education activities, including the Sunshine Act and the AdvaMed Code.
• Self-starter with strong teamwork and cross-functional collaboration skills.

You. Unlimited.
We believe in creating the greatest good for society. Our strongest investments are in our people and the patients we serve.
Inclusion and Belonging: Committed to Welcoming, Celebrating and Thriving on Inclusion and Belonging, Learn more about Employee Inclusion Groups on our website.
Your Future: 401k Matching Program, 401k Plus Program, Discounted Stock Purchase Plan, Tuition Reimbursement
Work/Life Balance: Flexible Personal/Vacation Time Off, Paid Holidays, Flex Holidays, Paid Community Service Day
Your Wellbeing: Medical, Dental, Vision, Health Savings Account (Employer Contribution of $500+ annually), Employee Assistance Program, Parental Leave, Fertility and Adoption Assistance Program
Flexibility: Hybrid Work Model (For most professional roles)
Training: Hands-On, Team-Customized, Mentorship
Extra Perks: Discounts on fitness clubs, travel and more!

The anticipated base compensation range for this position is $130,000 USD annually. The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, geographical location, and internal equity. Compensation decisions are dependent upon the facts and circumstances of each position and candidate. In addition to base pay, we provide competitive bonus and benefits, which include medical, dental, and vision coverage, 401k, tuition reimbursement, medical leave programs, parental leave, and generous PTO, paid company holidays annually and 8 hours of Volunteer time and a variety of wellness offerings such as EAP.

Smith+Nephew provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.