Salary Range: 22 to 24 (Currency: USD) (Pay period: per-hour-wage)

The Position

We are seeking a dependable and service-oriented Inside Customer Service Representative to join our team in our busy landscape supply store. This position plays a key role in supporting daily operations by assisting customers in person, over the phone, and through email. The ideal candidate will demonstrate strong communication skills, attention to detail, and the ability to manage multiple responsibilities in a fast-paced retail environment.

Success in this position requires the ability to learn about landscaping materials, such as soil, rock, mulch, hardscape installation and irrigation supplies, and to clearly communicate that information to customers to support their purchasing decisions. As the first point of contact for many of our customers, this role requires professionalism, accuracy, and a commitment to delivering an excellent customer experience. If you are organized, adaptable, and dedicated to quality service, we encourage you to apply.

What You'll Be Doing

Use our point-of-sale software (Epicor BizTrack) to enter orders, take payments, and have a strong attention to detail to make sure everything is accurate.
Answer incoming calls with a positive, professional tone, and make sure every customer feels taken care of.
Walk customers through their orders, helping them select the right products for their job.
Scheduling deliveries
Walk customers through every step of the sales process, ensuring they are succeeding whether they are selling bulk material for pick up, to building detailed quotes for an entire backyard re-design.
Learning about the products and services we offer, and able to provide useful information to our customers, including the following product lines: Hardscapes, Sod, Artificial Turf, Irrigation & Drainage,
Restock shelving and maintain a presentable store appearance.

Requirements

At least 18 and legally eligible to work in the U.S.
You’re a great communicator—both in-person, on the phone, and through written communication—and you genuinely enjoy helping people.
Proficient with computers, and basic software applications (such as our point-of-sale software and Google Office Suite)
Proficient with basic math and geometry calculations, and comfortable converting between units of measure, as well as calculating volume, area, and other product-related measurements.
Detail-oriented and reliable. You double-check your work and show up on time, every time.
Self-motivated and can take initiative without needing constant direction.
Able to lift up to 25 lbs occasionally and comfortable working on your feet all day in a busy retail setting.
Works well in a fast-paced team environment and can switch gears easily, while still delivering top-notch service

About the company

Bee Green Recycling & Supply handles waste management and landscape supplies in the Oakland–San Francisco Bay Area. It runs a closed-loop system with a state-permitted C&D recycling facility, an inert debris yard, and a grinding operation that turns waste into mulch and landscape products. A roll-off debris box service helps collect waste from job sites and bring it back to its facilities for processing. It sells landscape materials and hardscape products and also operates a dealer/service center for outdoor power equipment, aiming to reduce landfill waste by turning materials into usable goods and providing convenient disposal and supplies to the community.

Company Size

11-50

Company Stage

N/A

Total Funding

N/A

Headquarters

Oakland, California

Founded

2008

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Simplify's Take

What believers are saying

LinkedIn announced 2026 Paint Center opening, expanding customer wallet share.
Active 2025-2026 hiring for drivers, sorters, and sales signals operational growth.
Bee Green's three Oakland locations support disposal fees, materials sales, and equipment repairs.

What critics are saying

EPA alleged unpermitted stormwater discharges from 2019 through March 2024.
$5,000 EPA settlement signals compliance weakness and invites tougher Bay Area scrutiny.
Heavy permitting dependence across Oakland sites makes any shutdown an existential blow.

What makes Bee Green Recycling & Supply unique

Oakland's oldest and largest CalRecycle-permitted C&D recycler anchors local moat.
Bee Green runs three linked sites, enabling closed-loop recovery into landscape products.
2026 Paint Center adds adjacent trades-customer cross-sell beside recycling operations.

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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life Insurance

Bee Green Recycling & Supply

Landscape Supply Customer Service Representative

About the job