Bee Green Recycling & Supply

Integrated waste management and landscape supplies

Landscape Supply Customer Service Representative

Retail SalesConfirmed live in the last 24 hours

Full-timeOakland, CA, USA$22 - $24 /hrIn-person

About the Job

Requirements

Must be at least 18 and legally eligible to work in the United States.
Must communicate effectively in person, by phone, and in writing, and enjoy helping customers.
Must be proficient with computers and basic software applications, such as point-of-sale software and Google Office Suite.
Must be proficient with basic math and geometry calculations, comfortable converting units of measure, and able to calculate volume, area, and other product-related measurements.
Must be detail-oriented and reliable, double-check work, and show up on time.
Must be self-motivated and able to take initiative without constant direction.
Must be able to lift up to 25 pounds occasionally and work on their feet all day in a busy retail setting.
Must work well in a fast-paced team environment and switch tasks easily while delivering customer service.

Responsibilities

Use Epicor BizTrack point-of-sale software to enter orders and take payments accurately.
Answer incoming calls in a positive, professional manner and ensure customers feel supported.
Guide customers through their orders and help them select suitable products for their projects.
Schedule deliveries.
Guide customers through the sales process, from bulk-material pickup purchases to detailed quotes for full backyard redesigns.
Learn about the products and services offered and provide customers with useful information about hardscapes, sod, artificial turf, irrigation, and drainage.
Restock shelving and maintain a presentable store appearance.

Salary Range: 22 to 24 (Currency: USD) (Pay period: per-hour-wage)

The Position

We are seeking a dependable and service-oriented Inside Customer Service Representative to join our team in our busy landscape supply store. This position plays a key role in supporting daily operations by assisting customers in person, over the phone, and through email. The ideal candidate will demonstrate strong communication skills, attention to detail, and the ability to manage multiple responsibilities in a fast-paced retail environment.

Success in this position requires the ability to learn about landscaping materials, such as soil, rock, mulch, hardscape installation and irrigation supplies, and to clearly communicate that information to customers to support their purchasing decisions. As the first point of contact for many of our customers, this role requires professionalism, accuracy, and a commitment to delivering an excellent customer experience. If you are organized, adaptable, and dedicated to quality service, we encourage you to apply.

What You'll Be Doing

Use our point-of-sale software (Epicor BizTrack) to enter orders, take payments, and have a strong attention to detail to make sure everything is accurate.
Answer incoming calls with a positive, professional tone, and make sure every customer feels taken care of.
Walk customers through their orders, helping them select the right products for their job.
Scheduling deliveries
Walk customers through every step of the sales process, ensuring they are succeeding whether they are selling bulk material for pick up, to building detailed quotes for an entire backyard re-design.
Learning about the products and services we offer, and able to provide useful information to our customers, including the following product lines: Hardscapes, Sod, Artificial Turf, Irrigation & Drainage,
Restock shelving and maintain a presentable store appearance.

Requirements

At least 18 and legally eligible to work in the U.S.
You’re a great communicator—both in-person, on the phone, and through written communication—and you genuinely enjoy helping people.
Proficient with computers, and basic software applications (such as our point-of-sale software and Google Office Suite)
Proficient with basic math and geometry calculations, and comfortable converting between units of measure, as well as calculating volume, area, and other product-related measurements.
Detail-oriented and reliable. You double-check your work and show up on time, every time.
Self-motivated and can take initiative without needing constant direction.
Able to lift up to 25 lbs occasionally and comfortable working on your feet all day in a busy retail setting.
Works well in a fast-paced team environment and can switch gears easily, while still delivering top-notch service

About the Company

Bee Green Recycling & Supply

Integrated waste management and landscape supplies

Bee Green Recycling & Supply runs an integrated waste management and landscape-supply operation in the Oakland area. It collects and processes construction and demolition debris, inert material, and green waste at its facilities, turning waste into sellable products like mulch and landscape materials. Its closed-loop model combines a C&D recycling facility, an inert-debris yard, a grinding operation, and a landscape supply yard plus an outdoor power equipment service center, all in one system. The company aims to reduce landfill waste by converting materials into usable products while offering convenient disposal, supplies, and tool service to contractors, landscapers, homeowners, and municipalities.

Company size: 11-50
Company stage: Not listed
Total funding: Not listed
Headquarters: Oakland, CA
Founded: 2008

Recently Posted Jobs

Explore more opportunities at Bee Green Recycling & Supply

See more jobs