Technician 3 - Process

Job Description

The job involves supporting departmental objectives and daily testing operations, coordinating various processes to enhance specifications and improve quality and cost efficiency. Responsibilities include managing test cell processes, overseeing recipe setups, and improving product quality through early detection and failure analysis. The role also requires ensuring compliance with ISO standards and safety protocols, as well as assisting engineers with operational support and special projects. Continuous improvement in testing processes and quality systems is a key focus.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Support departmental objectives and daily test operations
• Coordinate Glide and TDS processes, including spec enhancement, process improvement, and special rescreen specifications
• Support continuous cost improvement initiatives related to test heads
• Support continuous quality improvement initiatives especially analysis on customer returns.
• Drive continuous test process and quality system improvement (e.g. SMART Test, CAS)
• Coordinate Test Cell Controller processes, including recipe setup to meet product requirements and support engineering runs
• Improve product quality through early detection, prevention, and post‑test failure analysis
• Support continuous improvement of test quality triggering systems and media yield without impacting HDD performance
• Ensure all test process indicators, triggering limits, monitoring, and reaction plans are adequate and effective
• Verify, control, monitor, and propagate new processes and new equipment into PN Test
• Coordinate deployment and updates of test machine, robot, and tester software
• Assist engineers with daily operational support and special projects
• Ensure compliance with ISO standards, documentation, safety rules, and cleanroom protocols

Qualifications

REQUIRED:

• Diploma Degree in Mechanical, Electrical, Electronics, Mechatronics or related field of study.

PREFERRED:

• 3-5 years’ working experience in a manufacturing environment, preferably in process development and sustaining.
• Familiarity with basic software troubleshooting.
• Ability to read and interpret technical documentation (process flow, circuit diagram)
• Understanding of failure mechanisms and ability to isolate, detect, and correct process issues.
• Proficiency in using MS Windows Software (Word, Excel, PowerPoint, Outlook) for reporting and documentation.
• Knowledge of safety protocols and regulations in a manufacturing environment (Lockout/Tagout, PPE usage).Experience with process troubleshooting.
• Exposure to statistical tools.

SKILLS:

• Hands-on experience with test machine, robot, and tester software
• Ability to coordinate and verify software propagation and version control
• Experience with Test Cell Controller systems, including recipe setup and validation
• Basic troubleshooting of software alarms, system errors, and configuration issues
• Ability to work with process data, logs, and reports
• Communication – Ability to explain technical findings clearly to colleagues, engineers, and supervisors.
• Safety Awareness – Knowledge and practice of safe work procedures in industrial settings.
• Teamwork – Effective collaborator across production, engineering, and quality teams.
• Adaptability – Capable of handling emergencies, unexpected breakdowns, and evolving technologies.
• Continuous Learning – Willingness to learn new machines, processes, and emerging automation technologies.

Additional Information

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