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Whaley Foodservice

Commercial kitchen equipment service and parts

Master Service Technician

Equipment Field ServiceConfirmed live in the last 24 hours
Full-timeAtlanta, GA, USA$36 - $45 /hrIn-person

About the Job

Requirements

  • Be at least 18 years of age.
  • Complete a satisfactory background check and drug screen.
  • Have a valid driver's license and a driving record that meets the company's safety standards.
  • Have one year of applicable experience.
  • Hold CFESA Master Technician status with three of the four CFESA certifications.

Responsibilities

  • Maintain and repair customer equipment as assigned; be trained in at least two skill sets, maintain high productivity, and participate in the on-call roster.
  • Follow safety policies and procedures, including using personal protective equipment.
  • Troubleshoot and repair gas, electric, water, refrigeration, and steam-powered commercial kitchen and HVAC equipment.
  • Use a tablet to document parts orders, work orders, and timesheets promptly.
  • Communicate professionally with customers about required repairs and repair status.
  • Use appropriate repair tools, including hand and power tools.
  • Monitor truck stock to ensure required parts are stocked on the vehicle.
  • Maintain the service vehicle, tools, and uniforms.
  • Work independently with daily supervision.
  • Participate in scheduled weekend and holiday on-call rotation and work regular overtime as needed.
  • Obtain correct part numbers through the branch parts person.
  • Collect payment on cash-on-delivery jobs.
  • Contribute positively to branch response-time and first-time-fix targets.
  • Participate in available training to increase skills and knowledge.
  • Perform other duties as required.

About the Company

Whaley Foodservice

Commercial kitchen equipment service and parts

Whaley Foodservice provides service and maintenance for commercial kitchen equipment and offers OEM replacement parts through Whaley Parts & Supply. The company supports the foodservice industry with technical expertise, spare parts, and parts sourcing since 1944. It emphasizes dependable customer service and expert support as core capabilities, highlighted by recognition as a top South Carolina company. The key differentiators are its long track record, focus on authentic OEM parts, and a people-first approach to service. The goal is to be a trusted partner that keeps commercial kitchens running smoothly by delivering reliable maintenance, genuine parts, and responsive technical assistance.

Company size
51-200
Company stage
Not listed
Total funding
Not listed
Headquarters
Lexington, KY
Founded
1944

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