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Okanagan College

People Services Assistant

Full-TimeUpdated
CA$58.8k - CA$82.3k/yr
Junior
Kelowna, BC, Canada
In Person
People & HRHR Operations & Coordination

About the job

Requirements
  • Completion of a certificate or diploma in Business Administration, Office Administration, Human Resources, or a related field, or an equivalent combination of education and experience.
  • A minimum of two years of recent, related administrative experience, preferably in a human resources or similarly confidential professional environment.
  • Strong organizational and administrative skills with attention to detail and accuracy.
  • Ability to manage multiple priorities, coordinate activities, and meet deadlines amid frequent interruptions and changing priorities.
  • Ability to exercise discretion and maintain confidentiality when working with sensitive employee and organizational information.
  • Strong written and verbal communication skills.
  • Ability to recognize when an inquiry or issue requires referral to a more senior or specialized People Services team member.
  • Strong meeting coordination, minute-taking, and records management skills.
  • Proficiency with Microsoft Office applications and ability to learn and effectively use human resources information systems and other technology platforms.
  • Ability to prepare accurate documents, correspondence, reports, and presentation materials.
  • Ability to work independently within established processes while contributing effectively as part of a collaborative team.
  • Initiative and ability to identify opportunities to improve administrative processes and service delivery.
Responsibilities
  • Provide general administrative and operational support to the People Services portfolio, including preparing and formatting correspondence, documents, presentations, reports, forms, and other materials.
  • Coordinate meetings, committees, and other activities, including scheduling, calendar management, room and virtual meeting arrangements, preparing and distributing agendas and supporting materials, taking minutes, and tracking follow-up items.
  • Receive and respond to routine inquiries from employees, leaders, candidates, and other members of the College community; provide general information regarding People Services programs, processes, forms, and resources; and refer complex or specialized matters to the appropriate People Services team member.
  • Maintain confidential People Services records, files, tracking systems, and shared resources in accordance with established processes, records management requirements, and confidentiality standards.
  • Support People Services projects and initiatives by coordinating meetings and activities, gathering and organizing information, maintaining project documentation and trackers, and following up on assigned action items.
  • Enter, update, and maintain routine information in People Services systems, databases, and tracking tools, and assist with ensuring information and records are complete and accurate.
  • Prepare routine reports and compile information from People Services systems and records as requested.
  • Assist with maintaining People Services intranet and web content, templates, forms, procedures, and other employee and leader resources, ensuring information is current and accessible.
  • Process routine administrative and financial documentation such as invoices, expense claims, purchase requisitions, and other departmental transactions in accordance with established College processes.
  • Identify opportunities to improve administrative processes, templates, tracking tools, and information management practices and assist with implementing approved improvements.
  • Provide administrative coverage and support across the People Services portfolio based on operational needs and priorities.
  • Handle employee and organizational information with discretion and maintain strict confidentiality in all aspects of the role.
  • Perform other related duties as assigned.

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