Veterinary Receptionist
About the job
- A high school diploma or GED is required; college education is preferred.
- Must be able to safely lift 30 pounds.
- Basic math and writing skills are required.
- Must be able to multitask in a fast-paced environment.
- Veterinary clinic experience is a plus.
- Must be eager to learn and grow within the field.
- Provide customer service and attend to client and pet needs.
- Work compassionately and patiently with clients in various emotional states, including distressed, frustrated, or disgruntled clients.
- Answer and triage high-volume phone calls.
- Schedule appointments and procedures.
- Check in clients and monitor flow from check-in through discharge.
- Confirm appointments and handle client callbacks.
- Manage medical record requests between hospitals and specialty practices.
- Process payment transactions.
- Maintain accurate documentation in the electronic medical record.
- Relay information between clients and doctors, technicians, or management.
- Keep reception and common areas clean and sanitary, including taking out trash, doing laundry, and cleaning floors, bathrooms, exam rooms, the kitchen, and kennels as needed.
- Use Windows-based computer systems and practice management software.
- Perform other tasks as assigned by the doctors or Practice Manager to facilitate clinic flow and patient care.
- College education is preferred.
- Veterinary clinic experience is a plus.
About the company
AVP partners with veterinary clinics across the United States, letting veterinarians retain ownership and clinical control while AVP provides operational know-how and shared services across the network. Clinics stay independently owned, and AVP supplies back-office support such as operations, human resources, procurement, IT, and marketing, shared across the network to boost efficiency. This approach preserves veterinarian autonomy, unlike buyers that fully acquire practices, while still delivering scale and best practices from a connected network. The goal is to help independent veterinary practices compete and grow by combining owner-led clinical care with scalable operational support.
Company Size
1-10
Company Stage
N/A
Total Funding
N/A
Headquarters
New York City, New York
Founded
N/A
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Simplify's Take
What believers are saying
- Jeffrey Animal Hospital closed in June 2026, extending AVP into Michigan's Detroit market.
- AVP's 2026 blog restarted after 2025 growth, signaling active internal investment and scaling.
- Seller autonomy and retained equity attract owners seeking exits without surrendering practice control.
What critics are saying
- AVP still depends on steady acquisition flow; June 2026 growth came from one transaction.
- Mars Veterinary Health and NVA outspend AVP on recruiting, technology, and employer branding.
- If veterinarians reject minority-rollup economics, AVP's model stalls and consolidation economics break.
What makes Associated Veterinary Partners unique
- AVP is veterinarian-founded and veterinarian-operated, emphasizing clinical autonomy across partner hospitals.
- AVP structures deals to preserve seller minority equity, unlike full-control corporate rollups.
- By June 2026, AVP reached 24 hospitals across 13 states through acquisitions.
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Benefits
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Unlimited Paid Time Off
- 401(k) Company Match
- Remote Work Options
- Paid Vacation
- Company Equity