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Accenture

Advises businesses and runs their technology

Healthcare Delivery Lead Senior Manager - Payer

Program ManagementConfirmed live in the last 24 hours
Full-time

About the Job

Requirements

  • At least 8 years of experience leading complex technology programs, including multiple large-scale, full-lifecycle implementations from mobilization through go-live and post-deployment optimization.
  • At least 5 years of experience in the healthcare payer and/or Pharmacy Benefit Management industry, with knowledge of core payer processes such as claims, enrollment and eligibility, benefits, and provider data management.
  • At least 3 years of experience engaging and influencing senior client business and technology leaders, including communicating program strategy, delivery status, risks, issues, and recommendations.
  • At least 3 years of experience leading large, cross-functional, geographically distributed teams and applying technology expertise, including Agile/Scrum delivery methods, to achieve business and program outcomes.
  • A bachelor's degree or equivalent, or an associate’s degree with at least 6 years of equivalent work experience.

Responsibilities

  • Lead complex, large-scale technology programs, with accountability for high-quality, on-time, and on-budget delivery and achievement of client outcomes.
  • Serve as a trusted advisor to senior client executives, providing clear perspectives on program status, strategic priorities, key decisions, risks, issues, and dependencies.
  • Lead cross-functional Accenture, client, and technology partner teams across the full delivery lifecycle, including globally distributed onshore and offshore teams.
  • Translate business objectives and technology strategy into actionable program plans, establishing clear governance, accountability, milestones, and measurable outcomes.
  • Proactively identify, manage, and resolve program risks, issues, and escalations, working across organizational boundaries to maintain delivery momentum.
  • Apply knowledge of technology, architecture, applications, data, cloud, and emerging technologies to inform program decisions and connect technology delivery to business outcomes.
  • Identify opportunities to improve delivery performance, processes, quality, and client value, bringing structure and discipline to complex transformation environments.
  • Lead, coach, and develop high-performing teams, creating an inclusive environment that promotes collaboration, accountability, and professional growth.
  • Establish and maintain strong communication, governance, and dependencies across client stakeholders, Accenture leadership, delivery teams, and technology partners.
  • Contribute to practice and business growth by identifying emerging client needs, shaping opportunities, and bringing relevant Accenture capabilities and perspectives to clients.

Desired Qualifications

  • Experience leading cloud, data, artificial intelligence, application modernization, platform transformation, or other large-scale technology modernization programs.
  • Certifications or demonstrated experience with major cloud platforms, including Microsoft Azure, Amazon Web Services, or Google Cloud.
  • Demonstrated experience applying generative artificial intelligence and AI-enabled tools within technology delivery or business transformation.
  • A Project Management Professional, Agile, Scrum, Scaled Agile Framework, or similar program/project delivery certification.
  • Experience helping shape new client opportunities, proposals, or follow-on transformation work.

About the Company

Accenture

Advises businesses and runs their technology

Accenture advises large businesses and public agencies on strategy, builds their technology systems and runs ongoing operations. Its teams connect business planning with implementation, covering areas such as cloud migration, cybersecurity and customer experience. Consultants work with clients to redesign processes, while engineers integrate software from technology partners and maintain the resulting systems for multinational organizations. Clients pay for project work or continuing services, including application support and business processes such as finance and customer service. Accenture was founded in 1989 and has its headquarters in Dublin, Ireland.

Company size
10,001+
Company stage
IPO
Headquarters
Dublin, Ireland
Founded
1989

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