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Morningstar

Independent investment research and data provider

Sales Development Representative

Sales Development RepresentativePosted on Nov 13
Full-timeChicago, IL, USA$56.9k - $87.2k /yr

About the Job

Requirements

  • At least internship-level to two years of experience in customer-facing roles, sales, or business development.
  • A bachelor's degree is required.
  • Clear written and verbal communication, with the ability to listen closely and ask questions that uncover a prospect's needs.
  • Ability to manage several prospect conversations, prioritize follow-ups, and meet agreed response times.
  • Familiarity with CRM tools such as Salesforce and sales engagement platforms, plus the ability to use lead and outreach data to improve the sales approach.

Responsibilities

  • Handle and qualify all Marketing Qualified Leads provided by the marketing team within predetermined Service Level Agreements.
  • Conduct proactive outbound prospecting, including cold calling potential Morningstar prospects, to identify new business opportunities and generate interest in Morningstar solutions.
  • Engage with leads via phone calls, emails, and LinkedIn to understand their needs and pain points.
  • Develop early-stage opportunities through follow-up conversations; arrange meetings and product demonstrations with account executives or sales managers, sharing the prospect’s needs and conversation history.
  • Keep prospect records and next steps current in the CRM so sales colleagues can continue conversations with full context.
  • Support outbound sales campaigns as needed, adapting outreach to each prospect’s business challenges.
  • Track calls, emails, meetings set, and opportunities generated; review conversion rates, outreach results, and pipeline growth to identify process improvements.
  • Share feedback with marketing on lead quality and campaign results; use knowledge of Morningstar’s products, industry trends, and competitor offerings to make conversations more useful to prospects.

Desired Qualifications

  • Experience in business-to-business or software-as-a-service settings.
  • A degree in Business, Marketing, Communications, or a related field.

About the Company

Morningstar

Independent investment research and data provider

Morningstar provides independent investment research and data to individual investors, financial advisors, and asset managers through subscription-based access. Its platforms—Morningstar Advisor Workstation, Office Cloud, and Morningstar Cloud—deliver organized analytics, research, and tools via cloud or desktop interfaces, with regular updates and services like managed portfolios and retirement management. The ESG offering, powered by Sustainalytics, combines broad data and ratings to support sustainable investing across its products. Its goal is to help users make informed investment decisions by offering reliable data and insights while expanding its subscription business and ESG capabilities.

Company size
10,001+
Company stage
IPO
Headquarters
Chicago, IL
Founded
1984

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