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CVS Health

Runs pharmacies, health plans and clinics

Pharmacy Intern

PharmacyPosted on Nov 3
InternshipWestland, MI, USA$20 - $23.75

About the Job

Requirements

  • Be accepted into, or actively enrolled in, an Accreditation Council for Pharmacy Education (ACPE)-accredited college or school of pharmacy.
  • Possess, or be in the process of obtaining, valid intern and/or technician licensure as required.
  • Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
  • Concentrate on tasks over time, pivot quickly between tasks to meet patient and business needs, and confirm prescription information and label accuracy to ensure patient safety.
  • Look for ways to help people in a friendly manner, notice and understand patients’ reactions, and respond appropriately.
  • Use verbal and written communication to interact with patients and colleagues, and actively listen by giving full attention, understanding points made, asking questions as appropriate, and not interrupting inappropriately.
  • Use mathematical reasoning to determine the total number of tablets to dispense, days’ supply, and the number of full and additional bottles needed to fill a prescription.
  • Identify challenging patient or colleague interactions and choose an appropriate course of action from available options.
  • Remain mobile and upright for extended periods; lift, scan, and bag items; reach overhead and in multiple directions; perform repetitive finger movements; control precision when adjusting machines; and stoop to move items between low and high positions.
  • Have close visual acuity for transcribing, viewing a computer terminal, and visually inspecting small parts.
  • Occasionally lift up to 20 pounds, frequently lift up to 10 pounds, and consistently exert negligible force to move objects.
  • Express and exchange ideas through spoken words, convey detailed or important instructions accurately, and receive detailed information orally.

Responsibilities

  • Complete a comprehensive training roadmap focused on Key Learning Experiences that build aptitude in pharmacy operations; gain an overview of store, district, and regional operations and spend time with district leaders.
  • Follow company Standard Operating Procedures at each workstation to help pharmacists and technicians manage and improve patient health.
  • Follow pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations to fulfill prescriptions safely and accurately.
  • Create personalized patient experiences at pick-up, drive-thru, and over the phone; offer immunizations and other services at the register and over the phone; and resolve or escalate patient problems with compassionate care.
  • Offer counseling, answer medical questions, and solicit patients’ medical histories to provide optimal care when appropriate under the direct supervision of a licensed pharmacist.
  • Take telephonic prescriptions from prescribers and contact prescribers to clarify prescriptions or facilitate medication changes where allowed by state regulation.
  • Provide in-the-moment coaching, training, and mentoring to pharmacy team members while sharing best practices.
  • Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
  • Apply feedback and expand clinical and technical knowledge to better assist patients while contributing to pharmacy operations’ safety and effectiveness.
  • Remain flexible to scheduling and business needs and voluntarily travel to stores in the market to work shifts as needed.
  • Comply with applicable federal, state, and local laws, regulations, professional standards, ethical principles, and company policies and procedures to ensure patient safety, controlled-substance dispensing and recordkeeping compliance, and protection of patient privacy and security.
  • Deliver additional patient health care services, including immunizations, point-of-care testing, and voluntarily staffing offsite clinics, where permitted by law and supported by required training and certification.
  • Where permissible, complete additional licensure and training requirements under state Board of Pharmacy regulations to obtain Technician Immunizer status and support vaccine preparation and administration.
  • Educate patients about the importance of vaccines and refer vaccination questions to the pharmacist on duty.
  • Monitor for and respond to adverse reactions, and report adverse-reaction events according to public health requirements.
  • Review and collect patient information and track and document it for each applicable patient.
  • Perform any additional tasks as directed by a supervisor or manager.

Desired Qualifications

  • Have at least one year of related work experience in a pharmacy, retail, medical, or customer service setting.
  • Be able to become immunization certified; once state regulations are met, pharmacy interns should work toward providing patient immunizations as an essential pharmacist function.
  • Be able to work in the home store and at other locations across the market to meet business needs.
  • Be proficient in Microsoft Office applications, including Outlook, Excel, Word, and PowerPoint.

About the Company

CVS Health

Runs pharmacies, health plans and clinics

CVS Health runs pharmacies, health insurance plans and medical clinics for individuals, employers and government programs across the United States. Its businesses include CVS Pharmacy, the Aetna insurer and Caremark, which manages prescription coverage and negotiates drug prices for health plans. Patients fill prescriptions in stores or by mail and receive care through walk-in clinics, primary care centers and home visits. The company earns money from prescription sales, insurance premiums, plan administration fees and clinical services, combining coverage with places to obtain treatment. Its first store opened in 1963, and its headquarters are in Woonsocket, Rhode Island.

Company size
10,001+
Company stage
IPO
Headquarters
Woonsocket, Rhode Island
Founded
1963

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