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BJ's Wholesale Club

Membership-based wholesale club retailing diverse goods

Club Manager

Retail Store ManagementConfirmed live in the last 24 hours
Full-timeWeymouth, MA, USA$110k - $150kIn-person

About the Job

Requirements

  • At least 4 years of experience as a retail store, supermarket, or warehouse operations manager is required.
  • A strong drive for results and solid work ethic are required; the candidate must be honest, straightforward, and committed to providing high levels of service to members.
  • Excellent communication skills are required, and the candidate must be able to lead and motivate a large team.
  • A solid understanding of profit and loss statements, shrink control, staff development, merchandising, customer service, problem solving, and conflict resolution is required.
  • Open shift availability is required.
  • The candidate must be at least 18 years of age.
  • The role requires demonstrated leadership capabilities, including managing or supervising cross-functional teams, training team members, and driving and communicating results.
  • The role requires frequent movement on hard surfaces, occasional positioning involving bending, pulling, reaching, climbing, or stooping, frequent lifting up to 30 pounds, and possibly lifting and moving heavier or awkward objects with assistance; work occurs indoors with frequent temperature extremes and loud noises and occasional exposure to cleaning agents.

Responsibilities

  • Lead club operations and profitability, deliver company strategic priorities and value on merchandise and services, provide an excellent member experience, manage team members and develop talent, and ensure a safe and positive environment for team members and members.
  • Lead the team with vision and purpose by communicating clearly, giving direction, and validating results.
  • Create a club culture where team members are challenged, understand how to succeed, are encouraged to do their best, and are recognized for accomplishments.
  • Manage talent and build a strong bench by encouraging team member growth and development, holding team members accountable, having difficult conversations, and providing honest, actionable feedback.
  • Adapt to change and communicate information effectively so team members can perform their jobs, explaining the reasons behind decisions and keeping messaging simple.
  • Make decisions aligned with company strategic priorities and club operational goals and objectives.
  • Monitor local competition and current retail marketplace trends.
  • Control operating costs and establish operational efficiencies.
  • Implement new concepts to maximize profitability.
  • Uphold company core values and purpose and create a shopping experience that exceeds member expectations.
  • Meet planned profit objectives through effective techniques, technological improvements, and productivity enhancements; monitor expenses and adjust expenditures as needed to achieve profit objectives.
  • Attain planned sales volume through effective supervision of warehouse management and communication with the Home Office.
  • Maintain a roadmap for achieving Home Office targets in key performance areas, including productivity, sales per hours, audit, shrink, and turnover.

Desired Qualifications

  • A high school diploma and/or college degree is preferred.

About the Company

BJ's Wholesale Club

Membership-based wholesale club retailing diverse goods

BJ's Wholesale Club operates a membership-based warehouse club that sells a wide range of products, including groceries and electronics, to individuals and small businesses. Members pay fees to access lower prices, and products are sold both in-store and online, with private-label brands Wellsley Farms and Berkley Jensen available. The company differentiates itself through its membership model, its private-label brands, bulk-format shopping, and a mix of physical and online shopping with additional services. Its goal is to help members save money and shop conveniently through bulk purchases and member discounts, supported by membership dues, product sales, and services.

Company size
10,001+
Company stage
IPO
Headquarters
Westborough, MA
Founded
1984

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