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Atrium Health

Operates hospitals and care network

Health Unit Coordinator - Emergency Department

Clinical Support & Patient AdministrationConfirmed live in the last 24 hours
Full-timeUnited States

About the Job

Requirements

  • A high school diploma, General Educational Development (GED) certificate, or High School Equivalency Diploma (HSED) is required.
  • Basic computer skills are required.
  • The role requires the ability to demonstrate knowledge and skills necessary to provide care appropriate to patients' ages, understand growth and development across the life span, interpret patient-status information, and identify and provide care according to age-specific needs and departmental policies and procedures.
  • Annual educational requirements for hospital-based certifications, such as DNV or CARF, must be maintained.
  • The role requires the ability to sit, stand, walk, lift, squat, bend, reach above the shoulders, and twist frequently; lift up to 35 pounds occasionally; use functional vision, hearing, and speech; and operate necessary equipment. Personal protective equipment must be worn as necessary due to regular exposure to mechanical, electrical, chemical, radiation, blood, and body-fluid hazards.

Responsibilities

  • Coordinate tests and treatments with and between departments for patients on nursing units, maintaining working knowledge of diagnostic and treatment department functions and services to facilitate scheduling.
  • Facilitate communications supporting patient care using multiple-line telephones, unit and site paging, and the hospital information system; screen incoming calls; monitor office equipment; troubleshoot minor issues; and arrange repair of major malfunctions.
  • Maintain working knowledge of the Electronic Medical Record (EMR) and other computer systems for ordering patient and unit supplies and equipment, and process daily patient charges and related procedures through the system.
  • Compile chart forms for admissions, transfers, discharges, and expirations, and obtain medical-record copies for transfers to nursing homes and other healthcare facilities.
  • Verify that medical records contain complete and accurate patient demographic information, patient identification and registration, and the appropriate level of care.
  • Acknowledge requests promptly and courteously, respond to call lights, use proper telephone etiquette, foster communication among the healthcare team, and contribute to positive customer relations and a harmonious work environment.

Desired Qualifications

  • Medical terminology experience or healthcare experience is preferred.

About the Company

Atrium Health

Operates hospitals and care network

Atrium Health is a nonprofit health system serving the southeastern United States with a network of hospitals, clinics, and care sites. It offers primary care, specialty care, rehabilitation, and cancer treatment across more than 1,400 locations, including 40 hospitals. Patients use MyAtriumHealth, a digital portal for scheduling and paying bills, and some care is delivered at home through programs like Levine Children’s. Its goal is to provide accessible, coordinated healthcare across its region while supporting patients with digital tools and broad services, differentiating itself by scale, nonprofit mission, and home-based hospital-level care.

Company size
10,001+
Company stage
Grant
Total funding
$31.6M
Headquarters
Charlotte, NC
Founded
1940

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