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Amgen

Makes biotech medicines for serious illnesses

Account Manager/Specialty Account Manager - Tavneos, Rare Disease

Account ManagementConfirmed live in the last 24 hours
Full-timeSan Bernardino, CA, USA$145.3k - $215k /yr

About the Job

Requirements

  • Account Manager Level 4 requires a Bachelor's degree and 3 years of qualifying sales experience, an Associate degree and 6 years, or a high school diploma/GED and 8 years.
  • Specialty Account Manager Level 5 requires a doctorate degree and 2 years of collective account management, sales, and commercial experience; a Master's degree and 6 years; a Bachelor's degree and 8 years; or an Associate degree and 10 years.
  • Willingness to travel approximately up to 80%, including occasional overnight or weekend travel as needed.

Responsibilities

  • Develop and execute a comprehensive territory business plan to achieve and exceed sales objectives, aligned with broader commercial and strategic account goals.
  • Promote Tavneos within approved labeling in a fair, balanced, and ethical manner in accordance with corporate and industry compliance guidelines.
  • Serve as a trusted partner and disease expert to healthcare professionals by delivering meaningful, patient-centered education on disease state and product information.
  • Build and manage strong relationships with stakeholders across the patient care ecosystem, including physicians, nurses, office staff, case managers, infusion centers, and caregivers.
  • Navigate and engage within diverse healthcare delivery settings, including private practices, academic institutions, integrated delivery networks, community hospitals, and specialty clinics.
  • Identify and address patient access, reimbursement, and pull-through challenges by working cross-functionally with field access teams, patient services teams, and case managers.
  • Coordinate internal matrix teams, including medical science liaisons, Market Access, Nurse Educators, and TLLs, to deliver integrated, account-specific solutions that drive long-term customer engagement and product utilization.
  • Lead or support the development of referral networks and site-of-care pathways to enable seamless patient initiation and continuity of care.
  • Establish productive relationships with local and regional key opinion leaders to expand reach and influence within the therapeutic landscape.
  • Contribute field insights and market intelligence to cross-functional partners and leadership to inform strategy, resource deployment, and future planning.
  • Use approved tools, peer education programs, and digital engagement channels to extend reach and increase impact with key stakeholders.
  • Maximize use of promotional resources and operate within the assigned territory budget to support business objectives.
  • Represent the company at appropriate medical congresses, society meetings, and educational events to maintain therapeutic and competitive knowledge.
  • Complete training and administrative responsibilities in a timely and accurate manner while upholding company policies and compliance standards.

Desired Qualifications

  • Rare or ultra-rare disease experience.
  • Demonstrated success involving reimbursement navigation, site-of-care education, or patient access coordination.
  • Experience promoting a product requiring extensive coordination with office staff, infusion centers, and patient services teams.
  • Prior experience working in or with Rheumatology and Nephrology.
  • Familiarity with Tavneos, infused therapies, buy-and-bill products, or products under the medical benefit.
  • Experience engaging with administrators in community practices, academic centers, integrated delivery networks, or hospital systems.
  • Ability to collaborate in a matrix environment and work cross-functionally with Market Access, Patient Services, medical science liaisons, Nurse Educators, TLLs, or Field Reimbursement.
  • Strong knowledge of payer policies, reimbursement processes, and managed markets; experience negotiating access or navigating formulary pathways is preferred for more strategic roles.
  • Ability to build customer relationships, educate on complex disease states, and adapt communication to diverse audiences.
  • Interpersonal, written, and verbal communication skills for communicating with clinical and administrative stakeholders.
  • Self-motivation, initiative, and adaptability in fast-paced or ambiguous environments.
  • Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook) and virtual communication tools.

About the Company

Amgen

Makes biotech medicines for serious illnesses

Amgen develops and makes biologic medicines, which are drugs built from proteins and antibodies grown in living cells, for serious conditions such as heart disease, cancer, and bone loss. Its anemia drug Epogen, approved in 1989, became one of the biotechnology industry's first blockbuster medicines. Amgen grows these drugs in large tanks called bioreactors, and its products include the cholesterol drug Repatha, the bone-building drug Evenity, and the severe asthma drug Tezspire. It earns money by selling these medicines, mostly through large drug wholesalers that supply hospitals and pharmacies. Amgen was founded in 1980 and is based in Thousand Oaks, California.

Company size
10,001+
Company stage
IPO
Headquarters
Thousand Oaks, CA
Founded
1980

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