R

Richemont

Luxury-goods holding company acquiring maisons

Assistant Boutique Manager

Retail Store ManagementConfirmed live in the last 24 hours
Full-timeTokyo, JapanNo salary listedIn-person

About the Job

Requirements

  • At least three years of sales and customer-service experience in the luxury goods industry.
  • General education and good etiquette.
  • A sense for luxury service.
  • Fluency in Japanese and English.
  • Ability to deliver results, take initiative, and demonstrate an entrepreneurial mindset.
  • Interpersonal skills.
  • Analytical and organizational skills.
  • Communication and network-building skills.

Responsibilities

  • Achieve the boutique's monthly and annual sales and key performance indicator targets set by the brand.
  • Set goals for all sales staff and motivate the team daily.
  • Contribute to training and developing sales staff.
  • Ensure consistent communication and information-sharing within the boutique when the store manager is absent.
  • Maintain the company's customer-service standards.
  • Develop customer-management data.
  • Continuously improve customer relationships to maximize customer recognition.
  • Manage boutique inventory and identify product needs.
  • Assist the store manager with boutique operations, including cash flow, deliveries, repairs, and security management.
  • Ensure the team understands and complies with company policies and procedures.
  • Follow visual instructions from headquarters and implement appropriate branding, including cleanliness, merchandising, and team grooming.
  • Represent the brand both inside and outside the boutique.

Desired Qualifications

  • Ability to speak one additional language.

About the Company

Richemont

Luxury-goods holding company acquiring maisons

Richemont is a Swiss-based holding company that owns a collection of luxury brands, including Cartier, Van Cleef & Arpels, Jaeger-LeCoultre, and IWC Schaffhausen. It operates by acquiring and nurturing iconic luxury maisons with rich histories, then leveraging their heritage to create premium jewelry, watches, and accessories sold worldwide through its brands and retail networks. Unlike diversified conglomerates that mix many non-luxury businesses, Richemont focuses exclusively on high-end goods and has deliberately shifted away from other interests (like tobacco) to sharpen its luxury focus. Its goal is to build a global luxury powerhouse by growing its brands, expanding across geographies, and maintaining control over premium product sourcing, design, and distribution.

Company size
10,001+
Company stage
IPO
Headquarters
Bellevue, Switzerland
Founded
1988

Recently Posted Jobs

Explore more opportunities at Richemont

See more jobs