About the company

ResortPass is completely redefining what it means to be a guest at a hotel. By offering day access to luxury hotel experiences, including breathtaking pools, private beaches, deluxe spas, and more, ResortPass allows people to escape – without ever leaving town. If you’re moved to contribute to our vision, we’d love your help.

Our growing team of innovative tech and hospitality experts has partnered with over 1,000 leading hotels and resorts including Ritz-Carlton, Four Seasons, Westin, and Fairmont. We’ve connected over 2 million people with relaxation and luxury in their own neighborhoods, making rest more mindful, togetherness more meaningful, and escape more accessible. Fresh off a Series B $30M raise, co-led by Declaration Partners and 14W with additional investment from previous investor Charles River Ventures, and new investors Endeavor, Jessica Alba, Adam Grant and others, ResortPass is at the beginning of creating a new category of hospitality.

Reporting directly to the CEO, the Chief of Staff will help to shift the focus of the business from launching to scaling by creating efficiencies within the organization. The ideal candidate is a process-focused individual that can prioritize, own, and execute initiatives alongside multiple senior leaders with little guidance. Strong communication skills and an eagerness to learn and explore across all areas of the business will be key to the success of this role.

We are looking for someone who is located in or near the NYC area, as this role will be in person at our NYC headquarters. The base salary for this role will range from $140,000 - $160,000 per year, plus equity, commensurate with experience.

 

We encourage candidates to apply even if they don’t have 100% of the below qualifications. We believe in a holistic approach when evaluating talent for our team and post new roles often, so even if this role isn’t quite right, we want to meet you!

• Minimum 4 years of experience in an operator and/or strategy role working closely with executives/C-suite teams
• 6+ years of work experience in management consulting, investment banking and/or business operations at a fast growing tech startup
• Master’s degree in Business Administration or similar field preferred
• Start-up experience highly desirable
• Strong EQ with the ability to adapt to different communication styles - this role will be highly focused on building, maintaining, and nurturing relationships across both executives and investors
• Proven experience in organizing multiple teams/departments
• Strong project management experience, working across multiple departments
• Experience in revenue operations and budget management
• Experience with data analysis
• A good human being — While building a startup is hard, being a good human being is not. We are creating a culture of people you want to work with. We create incredible experiences for our guests, and want to do the same for our employees.

Benefits