Wellbeing Attendant

Job Description

The Spa Attendant is responsible for maintaining the cleanliness, organization, and presentation of the spa’s public areas, locker rooms, and guest facilities. This role replenishes supplies, prepares spaces for daily service, and responds promptly to guest needs, ensuring a welcoming and polished luxury experience from arrival through departure.

• Greet and welcome all guests upon arrival with professionalism, warmth, and attentiveness
• Orient guests to wellbeing facilities, services, and amenities to ensure a seamless experience
• Monitor guest flow and assist in coordinating smooth wellbeing operations
• Review daily treatment schedules and prepare guest areas according to established standards and protocols
• Maintain cleanliness, organization, and presentation of all wellbeing guest areas at all times
• Prepare professional body care products and assist with wellbeing treatment readiness as needed
• Set up and maintain dry sauna rooms and prepare baths in accordance with wellbeing standards
• Take beverage and drink orders from guests in poolside and wellbeing areas
• Prepare and serve drinks in a timely and professional manner
• Maintain cleanliness of poolside areas by removing towels, cups, dishes, and debris
• Restock towels, water, amenities, and guest supplies throughout wellbeing and pool areas
• Transport linen carts to and from the laundry facility as needed
• Assist with maintaining overall wellbeing ambiance, ensuring a calm, clean, and luxury environment
• Respond promptly to guest requests and anticipate service needs
• Report maintenance issues, safety concerns, or cleanliness deficiencies to management immediately
• Follow all wellbeing operational standards, safety procedures, and brand guidelines

Qualifications

• Previous experience in customer service, hospitality, wellbeing, or luxury resort environment preferred
• Strong communication and guest service skills required
• Attention to detail and strong sense of urgency
• Ability to multitask in a fast-paced environment
• Outgoing, proactive, and service-driven personality
• Ability to work a flexible schedule, including weekends and holidays
• Professional appearance and demeanor required at all times
• Team-oriented mindset with willingness to support multiple departments
• Bilingual abilities preferred

Additional Information

About Auberge Collection
Auberge Collection is a portfolio of extraordinary hotels, resorts, residences and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, innovative wellbeing, and gracious yet unobtrusive service. With 30 one-of-a-kind hotels, resorts, and residences, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations.

For more information: auberge.com

Connect with Auberge Collection on Instagram, TikTok, Facebook, and LinkedIn @Auberge and #AlwaysAuberge

About Friedkin
Friedkin is a privately held family of global brands spanning automotive, entertainment, hospitality, investments, and sports.

Founded in 1969 and headquartered in Houston, Texas, the company is led by Chief Executive Dan Friedkin, and united by a mission to build breakthrough brands that redefine the status quo.

The Friedkin portfolio includes Gulf States Toyota, 30WEST, Accelerated Solutions Group, AS Roma, Ascent Automotive Group, Auberge Collection, Congaree, Copilot Capital, Diamond Creek, Everton Football Club, GSFSGroup, Imperative Entertainment, Legendary Expeditions, NEON, Northside Lexus, Pursuit Sports, The Friedkin Group International, USAL and Westside Lexus.

For more information, please visit www.friedkin.com

The Knox Hotel Employer LLC is an Equal Opportunity Employer, M/F/D/V. The Knox Hotel Employer LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, The Knox Hotel Employer LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training