Facilities Specialist

Overview

About TP

TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world’s best brands streamline their business in meaningful and sustainable ways.

With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment.

Benefits of working with TP include:

• Paid Training
• Competitive Wages
• Full Benefits (Medical, Dental, Vision, 401k and more)
• Paid Time Off
• Employee wellness and engagement programs 

TP and You

Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the best in all that we do. You will become a key contributor in making that happen.

Did you know that our Chief Client Officer started her career at TP as an agent and advanced to the pinnacle of the company? At TP, the sky is the limit!

Purpose

The Facilities Specialist supports the day-to-day operation, maintenance, safety, and administration of the facility to help ensure a safe, clean, functional, and compliant workplace. This position works closely with site leadership, vendors, contractors, and employees to support facility operations, manage facility-related projects, and maintain a positive workplace environment.

Responsibilities

• Conduct routine inspections of the facility to identify safety concerns, maintenance needs, and operational issues.
• Coordinate and oversee vendors, contractors, and service providers performing work on-site.
• Perform light maintenance duties, including lamp replacement, minor plumbing repairs, and general facility upkeep.
• Assist with office moves, furniture assembly, workspace reconfigurations, and equipment relocations as needed.
• Support compliance with Environmental Health & Safety (EHS), fire and life safety, security, and company policies.
• Create, update, and maintain work orders, maintenance records, and facility documentation.
• Prepare reports, business justifications, and facility-related communications.
• Monitor contractor activities and track facility-related expenditures.
• Obtain vendor quotes to support cost-effective facility operations.
• Assist in evaluating vendor proposals, preparing business justifications, and supporting small facility improvement projects.
• Maintain positive working relationships with employees, vendors, contractors, and leadership.
• Support emergency response activities and other operational needs as required.
• Safely operate hand and power tools when necessary.

Qualifications

Required Qualifications

• High School Diploma, GED, or equivalent.
• Minimum six (6) months of experience in facilities, maintenance, building operations, or a related field.
• Must be able to work Monday-Friday 11AM-7:30PM EST with some overtime and weekends as needed. Availability for emergencies
• Strong communication, organization, and customer service skills.
• Strong organizational skills with the ability to manage multiple tasks, priorities, and deadlines.
• Proficiency with Microsoft Office and Google Workspace applications, including email, spreadsheets, document creation, and calendar management.
• Ability to read, understand, and follow verbal and written instructions.
• Ability to remain professional and composed during emergencies and rapidly changing situations.
• Must successfully pass a background check consistent with company policy and applicable laws.

Preferred Qualifications

• Experience coordinating vendors, contractors, and facility service providers in a commercial office, industrial, or corporate environment.
• Experience maintaining work orders, service records, and facility documentation.
• Experience supporting office moves, workspace reconfigurations, and small facility improvement projects.
• Experience supporting facility budgets, tracking expenditures, obtaining vendor quotes, and monitoring project costs.
• Ability to prepare business justifications, review vendor proposals, and recommend facility-related improvements.
• Basic understanding of commercial building systems, including HVAC, backup power systems, fire and life safety systems, security systems, and building automation systems.
• OSHA, Facilities Management, HVAC, First Aid/CPR, or similar industry certifications preferred.

Schedule & Travel

• Full-time position regularly scheduled for 40 hours per week.
• Overtime is paid in accordance with company policy and applicable law.
• Participation in an on-call rotation is required to support facility emergencies, planned maintenance activities, and special events. Employees may be contacted outside of regularly scheduled working hours to address business-critical operational needs. Depending on the nature and scope of an event, multiple Facilities team members may be requested to respond.
• No routine travel is required for this position.

Physical Requirements

• Ability to walk, stand, bend, stoop, climb ladders, and move throughout the facility.
• Ability to safely operate hand and power tools.
• Ability to lift and carry up to 35 pounds independently; assistance is required for heavier items.
• Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the position.

Required Skills

BEST Skills

Process Excellence

Collaboration

Communication

Emotional Intelligence

Open-Mindedness

Critical Thinking

Solution Orientation

Entrepreneurship

AI Proficiency

Data Literacy 

Be Part of Our TP Family

It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued.

TP is an Equal Opportunity Employer