Coface

Global trade credit risk management provider

Commercial Operations Analyst

Sales OperationsConfirmed live in the last 24 hours

Full-timeKuala Lumpur, Federal Territory of Kuala Lumpur, MalaysiaNo salary listed

About the Job

Requirements

A degree or diploma in a relevant discipline is required.
Two to three years of experience in commercial operations or sales support is required.
Strong numerical and data skills are required.
Excel expertise and experience with a visualization tool are required.

Responsibilities

Work with the sales team to maintain discipline and hygiene in the customer relationship management system.
Provide reports, dashboards, and statistics on commercial team key performance indicators, including for new and existing business teams.
Coordinate with Group commercial operations and regional finance to ensure reported key performance indicators and metrics follow established definitions and guidelines.
Calculate quarterly sales team attainment and assist with commission calculations and payouts.
Prepare materials for reporting calls with regional and Group management.
Work with the commercial team across APR and country leaders to provide accurate monthly forecasts and identify material changes during the month.
Manage the contract repository, templates, and deviations, and coordinate amendment requests requiring legal review with legal counsel.
Provide regional commercial management with observations about anomalies or early warnings of trends diverging from the planned trajectory.
Assist with budgeting and landing estimate exercises throughout the year.

Job Description

MISSION :

Support sales team and regional leaders to manage operations aspects of commercial team. This includes ensuring CRM hygeine, providing sales KPI reports, attainment and commission calculations, providing/consolidating forecasts and supporting day to day commercial operations.

MAIN RESPONSIBILITIES:

Work with the sales team to ensure CRM system discipline and hygeine is maintained
Provide reports, dashboards and statistics on KPIs for commercial team – including new business team and existing business team
Work with Group commercial operations and regional finance team to ensure that the KPIs and metrics provided are following definitions and guidelines
Calculate quarterly attainment for sales team and assist in commission calculation and payouts
Assist in preparing materials for various reporting calls to regional and Group management
Work with commercial team across APR and with country leaders to provide accurate monthly forecast with call outs in month on any material changes
Manage contract repository, contract templates, contract deviations and align legal review amendment requests with legal counsel
Provide observations to regional commercial managment on anomalies or early warnings on any trends defying the planned trajectory
Assist in budgeting and landing estimate exercises througout the year

Qualifications

Degree/Diploma in a relevant discipline.
2-3 years of experience in commercial operations, sales support
Good with numbers, data. Excel expertise and experience in visualization tool.

Additional Information

Hybrid working model after the first month
Great place to work: central and modern office
Opportunities to learn: budget every year for training, languages platform, e-learning platform, dedicated development program…
Career opportunities: Opportunity to build your career (both locally and internationally) in a large global company, one of the world leaders in its field
Health care

About the Company

Coface

Global trade credit risk management provider

Coface helps businesses manage credit risk and enable trade. It provides a global suite of risk-management services, including Trade Credit Insurance, Business Information, Debt Collection, Single Risk insurance, Surety Bonds, and Factoring. Its products work by protecting sellers from non-payment, assessing buyer risk with information services, collecting overdue debts, insuring individual risks, guaranteeing obligations, and financing receivables. The company differentiates itself through its 75-year track record, global reach across about 200 markets, a full end-to-end set of trade risk solutions, and the use of technology to support trade in both domestic and export markets. Coface’s goal is to help companies navigate uncertainty and grow by enabling safe, efficient trading.”}Seconds

Company size: 5,001-10,000
Company stage: IPO
Headquarters: Bois-Colombes, France
Founded: 1946

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