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United Parcel Service

Ships packages and freight around the world

AEO Specialist

Regulatory Compliance & EthicsConfirmed live in the last 24 hours
Full-timeVienna, Austria€3.5k /mo

About the Job

Requirements

  • Very good spoken and written German and English skills.
  • Several years of professional experience in customs, brokerage, or customs compliance.
  • Sound knowledge of Austrian and European customs law.
  • Good knowledge of AEO program requirements.
  • Experience creating and implementing processes, controls, and work instructions.
  • A high sense of responsibility and compliance awareness.
  • Analytical thinking and an independent, structured, solution-oriented working style.
  • Strong communication and presentation skills, and assertiveness.
  • Confident use of IT systems and interest in digitalization and process automation.
  • A confident manner when dealing with authorities and internal stakeholders.

Responsibilities

  • Ensure ongoing compliance with AEO requirements.
  • Maintain and develop AEO-related processes and controls.
  • Prepare for and support AEO inspections, audits, and regulatory reviews.
  • Track and implement actions arising from audits and customs inspections.
  • Regularly review existing processes for customs-law and regulatory risks.
  • Document and provide evidence to customs authorities.
  • Serve as the central subject-matter contact for AEO and customs compliance matters involving Austrian customs authorities.
  • Handle and coordinate requests from customs authorities, ensuring timely responses to their requests and requirements.
  • Prepare and coordinate required documents and statements.
  • Support inspections and coordinate discussions with the relevant authorities.
  • Monitor and assess new legal and customs requirements.
  • Analyze the impact of regulatory changes on existing brokerage processes and support implementation of new customs requirements.
  • Create and update internal work instructions, controls, and process descriptions.
  • Provide subject-matter support on import and export, customs procedures, goods classification, customs valuation, origin, sanctions, and other compliance requirements.
  • Conduct or support internal compliance controls; identify process deviations and compliance risks; conduct root-cause analyses and define corrective actions.
  • Monitor agreed actions and deadlines, support internal and external audits, and ensure documentation is traceable and audit-ready.
  • Train and raise awareness among brokerage staff on AEO and customs compliance topics.
  • Support operational staff with complex customs-law questions.
  • Communicate new regulatory requirements and process changes.

Desired Qualifications

  • Experience with customs inspections, audits, or requests from authorities is an advantage.

About the Company

United Parcel Service

Ships packages and freight around the world

United Parcel Service picks up packages from businesses and households and delivers them by truck and plane to addresses around the world. Beyond small parcels, it moves heavy freight, clears imported goods through customs, and runs warehouses and distribution for other companies. Each package is scanned as it passes through local centers and regional sorting hubs, which lets senders and recipients track it from pickup to doorstep. Customers pay shipping rates set by package weight, size, distance, and speed, while large shippers negotiate their own contract rates. UPS was founded in 1907 in Seattle as a messenger service and is based in Atlanta, Georgia.

Company size
10,001+
Company stage
IPO
Headquarters
Atlanta, GA
Founded
1907

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