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Axos Bank

Digital bank offering integrated financial services

Lead Operations Specialist

Finance & BankingConfirmed live in the last 24 hours
Full-timeSan Diego, CA, USA$24 - $28 /hrIn-person

About the Job

Requirements

  • A high school diploma is required.
  • Three or more years of experience in banking or financial services operations, servicing, processing, or support functions are required.
  • Demonstrated experience identifying process improvement opportunities and driving operational efficiencies is required.
  • Ability to manage multiple priorities in a fast-paced environment and collaborate across departments is required.

Responsibilities

  • Lead and support operational initiatives that improve workflows, servicing processes, and overall team efficiency.
  • Identify, implement, and monitor process improvements to enhance the client and employee experience.
  • Serve as a subject matter resource for servicing activities, operational procedures, and process enhancements.
  • Train and onboard new team members on policies, procedures, systems, and best practices.
  • Partner cross-functionally with Relationship Managers, Operations, Compliance, and other internal teams to resolve issues and support business initiatives.
  • Assist with operational reporting, documentation, quality assurance reviews, and continuous improvement efforts.
  • Support departmental projects, system enhancements, testing efforts, and implementation of new processes.

Desired Qualifications

  • A bachelor's degree is preferred.

About the Company

Axos Bank

Digital bank offering integrated financial services

Axos Bank is a financial institution that offers banking, investing, clearing, and custody services in a single platform. It provides traditional banking products for individuals and businesses, and integrates services across money management, investment, and settlement functions to simplify finances. The company operates as a digital-first bank, aiming to connect multiple financial services under one provider rather than requiring customers to use several firms. Its product approach centers on merging banking with other financial services to create a unified experience—one firm with many ways forward. Axos’s goal is to make money work smarter for customers by offering accessible, connected financial solutions and broadening the scope of what a bank can do for individuals, businesses, and institutions.

Company size
501-1,000
Company stage
Not listed
Total funding
Not listed
Headquarters
San Diego, CA
Founded
1999

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