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PENN Entertainment

Operates casinos, racetracks, and online betting

Gaming Slot Technician

Equipment MaintenanceUpdated on Nov 9
Full-timePlainville, MA, USAIn-person

About the Job

Requirements

  • A high school diploma or general education degree (GED), one to six months of related experience and/or training, or an equivalent combination of education and experience is required.
  • Experience in electronic and mechanical troubleshooting and use of electronic test equipment, such as board testers, multimeters, and oscilloscopes, is required.
  • The employee must have an outgoing, energetic, and enthusiastic attitude and be comfortable initiating conversations and creating a fun environment with guests.
  • The employee must be able to respond calmly and make rational decisions in stressful situations with coworkers, guests, and vendors.
  • The employee must have interpersonal skills and good oral and written communication skills, and must be fluent and literate in English.
  • The employee must be able to stand and walk for the entire shift, move easily around the property, and listen and respond to visual and aural cues.
  • The employee must tolerate secondhand smoke, varying noise and temperature levels, illumination, vibration, crowds, and air quality.
  • The employee must be able to perform the physical duties of the role, including standing, walking, handling tools or controls, talking, hearing, reaching, climbing or balancing, stooping, kneeling, crouching, crawling, and occasionally lifting or moving more than 100 pounds; close, distance, and peripheral vision are required.

Responsibilities

  • Foster a fun environment and act as a gracious host to guests and coworkers.
  • Ensure regulatory compliance with slot machine maintenance, including moves, conversions, and repairs.
  • Ensure the functionality of the slot maintenance system.
  • Interact with Slot Operations personnel and guests while repairing slot machine functions.
  • Work on special projects as assigned.
  • Help maintain adequate stock of parts necessary for repairs.
  • Perform preventative maintenance by cleaning, inspecting, adjusting, and testing machine parts.
  • Perform floor maintenance by troubleshooting and repairing machine malfunctions and system problems during gaming.
  • Assist customers with questions and complaints regarding slot machines, provide answers and explanations, and rectify problems as appropriate.

Desired Qualifications

  • Previous slot system experience with ACSC, SDS, CDS, or similar systems is preferred.

About the Company

PENN Entertainment

Operates casinos, racetracks, and online betting

Penn Entertainment runs a nationwide network of casinos and racetracks and builds a strong online gaming and sports betting platform. It operates 42 casinos and racetracks across 19 states, alongside a digital sports betting and iGaming presence and sports media properties. Its products work by combining physical venues with online platforms so customers can bet, play casino games, or follow sports content across both in-person and digital channels, using a unified account and cross-channel experiences. Compared with competitors, the company differentiates itself with its large, diverse footprint and its omni‑channel approach that links land-based gaming, online wagering, and media partnerships into one ecosystem. The company’s goal is to lead the North American gaming industry by growing its community of players and expanding its integrated entertainment experiences across physical venues, online platforms, and media.

Company size
5,001-10,000
Company stage
IPO
Headquarters
Wyomissing, PA
Founded
1972

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