Medical, Clinical & VeterinaryClinical Support & Patient Administration
About the job
Requirements
Current documentation of national certification as a Registered Medical Assistant (RMA) or certification as a Certified Medical Assistant through the American Association of Medical Assistants (AAMA).
Graduates from accredited Medical Assistant programs will be considered.
Current health records with the appropriate immunizations to work in health care, including hepatitis B and tuberculosis immunizations.
Ability to communicate effectively with patients, physicians, and staff.
Ability to handle multiple tasks effectively and maintain a professional demeanor during stressful situations.
Compassion and understanding for patients and their caregivers.
Effective written, verbal, and telephone communication skills.
Regular and reliable attendance.
Knowledge of ICD-10 and CPT coding.
Knowledge of the health care field and medical office protocols and procedures.
Knowledge of assisting tasks related to the particular medical practice.
Knowledge of information that must be conveyed to patients and families.
Computer skills.
Ability to perform medical assistance tasks appropriately.
Ability to understand patient education needs and share information effectively with patients and families.
Ability to learn and retain information regarding patient care procedures.
Ability to project a pleasant and professional image.
Ability to plan, prioritize, and complete delegated tasks.
Ability to demonstrate compassion and caring when dealing with others.
Ability to use appropriate body mechanics when transferring patients and assisting them with walking and dressing.
Ability to lift up to 30 pounds of supplies.
Responsibilities
Attend to patients’ medical needs as determined by the attending physician to support patient satisfaction.
Perform vital signs and obtain patient medical histories.
Obtain prior authorizations for prescriptions and procedures.
Maintain confidentiality of patient, computer, and company information.
Check schedules and organize patient flow; fulfill prescription requests; escort patients to exam or procedure rooms; perform venipunctures and collect specimens in preparation for exams; obtain patient histories; perform screenings according to provider guidelines; assist physicians with procedures; chart; relay instructions to patients and families; answer calls and provide pertinent information.
Respect and promote patient rights; respond appropriately to emergency codes; and share problems relating to patients or staff with the immediate supervisor.
Perform clinical medical-assisting duties as applicable, including medical and surgical asepsis; clinical pharmacology; drug administration through various routes, including injections; verifying prescriptions against physician orders; assisting with minor surgery, including surgical tray setup, pre- and post-surgical care, applying dressings, and suture removal; biohazard waste disposal and monitoring; therapeutic modalities; CLIA-waived testing; capillary punctures; handling urine, throat, vaginal, stool, and sputum specimens; electrocardiography; emergency triage; and first aid.
Operate standard medical exam and office equipment, which may include computerized health information management systems for medical records.
Perform other duties as assigned.
Desired Qualifications
Current CPR certification is preferred.
Recent experience working in a medical facility as a medical assistant and/or documented evidence of an externship completed in a medical office is preferred.