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Avis Budget Group

Global car rental and sharing provider

Mechanic

Automotive Mechanical Repair & MaintenanceConfirmed live in the last 24 hours
Full-timeNewbridge, Newport, UK

About the Job

Requirements

  • A full UK driving licence is required.
  • A minimum IMI Level 3 Diploma in Light Vehicle Maintenance and Repair or equivalent, such as City & Guilds, is required.
  • The mechanic must provide customers with a clear explanation of the work required on their vehicles.
  • The role requires financial awareness, quick decision-making that considers relevant issues, and the ability to maintain a process or function effectively and efficiently.
  • The role requires written and verbal communication skills, computer proficiency, and strong Microsoft Word and Excel skills.
  • The mechanic must work alongside others and as part of a team to maintain performance and continuously improve it.
  • The role requires regular training to company or industry standards.

Responsibilities

  • Test, diagnose, repair, and service vehicles, completing mechanical repairs to the required standards and specifications.
  • Examine vehicles, identify defects or impending component or system failures, and report findings.
  • Replace tyres that are worn, damaged, or faulty in accordance with technical standards and work instructions.
  • Use a range of tools and work on different vehicles, makes, and models.
  • Follow manufacturers’ procedures and processes where relevant.
  • Listen and respond to customers to diagnose their needs and explain required work, ensuring vehicles are safe and roadworthy before leaving the depot.
  • Identify work and faulty components in accordance with technical standards and work instructions.
  • Assist in meeting vehicle-off-road targets and provide a strong customer service experience.
  • Maintain an understanding of outsourced third-party suppliers to support quick turnaround of out-of-service vehicles and maximize the number available for rental.
  • Maintain working relationships with colleagues across the organization and interact with team members, customers, and the public.
  • Assist with the parts-ordering process for fleet repairs and with repairs required at the facility, including coordination with outsourced suppliers.
  • Obtain accurate information from customers and relay it to the Workshop Development Manager, workshop technicians, and associated administrative staff.
  • Make changes within the service department only with approval from the Workshop Development Manager or Hire Operations Manager.
  • Propose changes to the Workshop Development Manager and communicate directly with the Workshop Development Manager and Lead Damage and Maintenance Administrator.
  • Support the company’s customer-led, service-driven vehicle rental service vision.

Desired Qualifications

  • The ability to plan ahead.
  • Experience working with an IDS machine.

About the Company

Avis Budget Group

Global car rental and sharing provider

Avis Budget Group provides mobility solutions through its brands Avis, Budget, and Zipcar. It offers traditional car rentals and car sharing to people who need temporary transportation. The company operates a global network with about 10,250 rental locations in roughly 180 countries, managing most rental offices in North America, Europe, and Australasia and using licensees elsewhere. Revenue comes mainly from rental fees. The different brands target different customers: Avis as a premium option, Budget as a value option, and Zipcar for urban car sharing. The company aims to give customers flexible vehicle access globally by combining owned and licensed locations with a mix of rental and sharing services.

Company size
10,001+
Company stage
IPO
Headquarters
Parsippany-Troy Hills, NJ
Founded
1946

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