Territory Sales Manager

Who are we?

Michigan Millers Mutual Insurance Company, an affiliate of Western National Mutual Insurance, is a mutual insurance company, rated A (Excellent) by A.M. Best, with over 140 years of experience serving policyholders' property-and-casualty insurance needs across multiple regions in the United States. We believe in striving for growth without sacrifice and know that our culture creates and cultivates happy and dedicated employees, which we believe gives us the ability to deliver the highest level of customer service.

The core values for Michigan Millers and Western National Insurance, Connectiveness – Accountability – Empowerment are incorporated into all that we do. Our workplace culture encourages employees to seek out learning opportunities and to strive for growth and development in the insurance industry.

 We understand the importance of a positive work community and a healthy workplace environment when striving for organizational success. Our emphasis on internal growth and maintaining healthy team relationships translates into external growth and building sustainable customer relationships..

Does this opportunity interest you?

Western National is seeking a Territory Sales Manager to join our Agency Sales Team in our Upstate New York territory!

The individual in this role will have the opportunity to build and grow an assigned territory by developing trusted relationships with independent insurance agencies. This position partners with agency principals, producers, and staff to identify growth opportunities, strengthen long-term partnerships, and drive profitable business while representing a company known as The Relationship Company®.

Territory Sales Managers at Western National have the autonomy to manage their territory with the support of experienced underwriting and sales teams, and the opportunity to make a meaningful impact. Individuals who enjoy building relationships, thinking strategically about business growth, and helping agency partners succeed will find a rewarding career with Western National.

If you enjoy building relationships, thinking strategically about business growth, and helping others succeed, we'd love to talk with you.

What are the responsibilities and opportunities of this role? Build Relationships & Grow Your Territory

• Build trusted relationships with agency principals, producers, and staff to become their preferred carrier partner.
• Identify opportunities to grow profitable business by understanding each agency's goals, strengths, and market opportunities.
• Prospect and recruit new agency partners that align with Western National's long-term growth strategy.
• Develop business plans with agencies that drive sustainable, profitable growth.

Own Your Territory

• Manage your territory like a business by analyzing production, profitability, and market trends to prioritize opportunities.
• Conduct regular agency visits, providing coaching, training, and strategic business planning.
• Identify agencies needing additional support and develop improvement plans that strengthen long-term partnerships.
• Recommend changes to agency partnerships when business performance or strategic alignment warrants.

Be a Trusted Business Partner

• Collaborate with underwriting, claims, marketing, and other departments to deliver exceptional agency experiences.
• Help agencies navigate underwriting, service, and claims questions while advocating for solutions that support mutual success.
• Facilitate product, technology, and sales training that helps agencies better serve customers and grow their business.

Improve the Business

• Share marketplace insights, competitive intelligence, and agency feedback to improve products, processes, and customer experience.
• Participate in projects that strengthen Western National's sales strategies and agency partnerships.
• Continuously look for better ways to serve agencies and improve business results.

Travel Requirement

• This is a field-based position that requires regular travel throughout an assigned territory to meet with independent agency partners, with occasional overnight travel (approximately 15–25%) as business needs require.