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Kaiser Permanente

Integrated healthcare provider and payer platform

Human Resources Consultant 3 - Employee Relations

HR Generalist & Employee RelationsPosted on Nov 11
Full-timePleasanton, CA, USANo salary listedIn-person

About the Job

Requirements

  • A bachelor's degree in Human Resources, Business, Social Science, Public Administration, or a related field, plus at least three years of experience in human resources or business operations; additional equivalent work experience in a directly related field may substitute for the degree requirement.

Responsibilities

  • Support the development and deployment of strategies, programs, policies, and procedures with HR Centers of Excellence and business stakeholders by assessing HR impact in light of changing business strategies, researching and analyzing organizational data and processes to identify trends, root causes, and potential solutions to HR issues, delivering data-driven recommendations, and providing solutions that consider HR and business objectives.
  • Conduct human resources support activities for internal and external stakeholders across specialties such as equal opportunity and affirmative action, disability management, recruitment and hiring options, compensation, employee benefits, and training; assist with HR efforts, apply established procedures, and document activities.
  • Assist with implementing organizational change efforts by identifying requirements, assessing information to address obstacles and mitigate risks, contributing to change-management plans, developing communications, and monitoring impacts on employees.
  • Conduct employee and labor relations activities by researching employment regulations at the state and federal levels, providing recommendations and assistance, interpreting company policies, procedures, and collective bargaining agreements, analyzing employee-relations concerns, and referring employees to appropriate resources.
  • Assist with HR investigations by collecting and analyzing data, identifying compliance misalignment, conducting interviews, determining resolution steps, creating documentation, and contributing to corrective-action plans.
  • Support reporting of company employee information and external benchmarks by compiling, completing, and interpreting reports and analyses, and identifying insights to help develop solutions to HR issues.
  • Support HR compliance by monitoring regulatory changes, interpreting and acting on updates, and helping implement designated changes.
  • Complete assignments using current subject-matter expertise, follow procedures and policies, use data and resources to support projects or initiatives, collaborate across functions, monitor priorities and deadlines, communicate progress, implement improvements, and escalate issues or risks.
  • Develop effective working relationships by providing coworkers and customers with resources, information, advice, and expertise; influence through technical explanations and examples; provide occasional mentoring; seek and respond to performance feedback; develop strengths and address weaknesses; anticipate others' needs; and adapt to change and feedback.

Desired Qualifications

  • Two years of experience as an HR generalist or working across multiple HR disciplines.
  • Two years of health care experience.

About the Company

Kaiser Permanente

Integrated healthcare provider and payer platform

Kaiser Permanente runs an integrated healthcare platform that lets members manage and pay medical, premium, and pharmacy bills online. It serves Medicare Advantage, Individual and Family, and non-employer plans, offering options to pay as a guest or set up payment plans. The platform works by presenting a centralized online portal where users can view bills, choose how to pay, and handle multiple types of charges in one place. Revenue comes from premiums and medical services fees, while the service aims to reduce administrative work for both providers and patients and encourage on-time payments. What sets Kaiser Permanente apart is its combination of healthcare services with a single billing experience across multiple plan types, focusing on a user-friendly, centralized payment process rather than handling billing through separate systems. Its goal is to provide a straightforward, reliable way for members to manage and pay their bills, improving convenience and payment timeliness.

Company size
10,001+
Company stage
Grant
Total funding
$7.5M
Headquarters
Oakland, CA
Founded
1945

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