Loan Reconciliation Manager

ABOUT US:

As a world leading provider of integrated solutions for the alternative investment industry, Alter Domus (meaning “The Other House” in Latin) is proud to be home to 90% of the top 30 asset managers in the private markets, and more than 6,000 professionals across 24 jurisdictions.

With a deep understanding of what it takes to succeed in alternatives, we believe in being different in what we do, how we work, and most importantly in how we enable and develop our people. Invest yourself in the alternative, and join an organization where you progress on merit, where you can speak openly with whoever you are speaking to, and where you will be supported along whichever path you choose to take. 

Find out more about life at Alter Domus at careers.alterdomus.com  

JOB DESCRIPTION

The Reconciliation Manager you will lead a team responsible for ongoing management of all cash reconciliations within the North American Client Service Platform (NA CSP). This role requires blend of strong managerial skills and technical knowledge and will be instrumental in building a high-performing team, designing robust processes, and implementing efficiency improvements across the reconciliation function. Will be the first level managerial role and will be responsible for the accurate deliverables and the people involved. The ideal candidate will have extensive experience in funds administration, a strong background in reconciliation processes, and a proven track record in managing large-scale transitions and process optimization initiatives.

Key responsibilities include:

• Supervise, mentor and develop a team of reconciliation specialists, fostering a positive and collaborative work environment.
• Utilise your strong technical knowledge to ensure accurate and timely reconciliation of portfolio.
• Collaborate with cross-functional teams to resolve reconciliation issues and provide insights into open items. Also, ensure seamless knowledge transfer and minimize disruption during the transition phase.
• Ensure adherence to regulatory requirements and internal policies. Prepare and review reconciliation packs and provide sign off.
• Maintain agreed KPI and SLA metrices for internal monitoring and enhance the performance of the end-to-end reconciliation process.
• Identify opportunities for process enhancements, implement best practices and drive automation to increase efficiency.
• Ensure a 24-hour reconciliation operating model to support global operations and improve service coverage.
• Build and lead a high-performance reconciliation team in India, focused on achieving month-end close targets.
• Foster a culture of accountability, continuous learning, and operational excellence within the team.
• Provide mentorship, coaching, and career development opportunities to team members, promoting professional growth and retention.
• Lead the identification, design, and implementation of process improvement initiatives.
• Use data-driven insights to enhance the reconciliation process, reducing errors, cycle times, and operational costs

PROFILE

• Bachelor’s degree in Finance, Accounting, Business Administration, or a related field. Advanced degrees or certifications (e.g., CPA, CFA) are a plus.
• Minimum of 12- 15 years of experience in funds administration, financial operations, or related areas, with a strong focus on reconciliation processes.
• Sound knowledge of Syndicated Loans/ private loans, structured credit products like CDO’s and CLO’s.
• Working knowledge of different Loan platforms like WSO, Sentry would be an added advantage.
• Proven experience in managing large-scale transitions, preferably in a global context.
• Strong leadership and team management skills, with the ability to build and motivate high-performing teams.
• Excellent project management skills, with a track record of delivering complex projects on time and within budget.
• Strong analytical and problem-solving skills, with a focus on process optimization and efficiency.
• Experience in developing and implementing KPIs and SLAs in a financial operations environment.
• Excellent communication and stakeholder management skills, with the ability to influence and drive change across different levels of the organization.

WHAT WE OFFER:

We are committed to supporting your development, advancing your career, and providing benefits that matter to you.

Our industry-leading Alter Domus Academy offers six learning zones for every stage of your career, with resources tailored to your ambitions and resources from LinkedIn Learning. 

Our global benefits also include:

• Support for professional accreditations 
• Flexible arrangements, generous holidays, plus an additional day off for your birthday!
• Continuous mentoring along your career progression 
• Active sports, events and social committees across our offices 
• 24/7 support available from our Employee Assistance Program 
• The opportunity to invest in our growth and success through our Employee Share Plan 
• Plus additional local benefits depending on your location 

Alter Domus is an Equal Opportunity Employer: Equity Statement
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status. 

(Alter Domus Privacy notice can be reviewed via Alter Domus webpage: https://alterdomus.com/privacy-notice/)

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