Treasury Management Support Specialist 2
About the job
- A high school diploma or equivalent is required.
- At least 2 years of experience in bank operations is required.
- Strong oral and written communication skills are required.
- Advanced knowledge of line-of-business policies, procedures, and products is required.
- Knowledge of operational workflows and secure file transmissions is required.
- Ability to multitask and work independently is required.
- Ability to solve problems independently using logic and discretion is required.
- Ability to adapt to change and respond to requests professionally is required.
- Ability to analyze and solve problems without established precedents is required.
- Ability to maintain visual attention and mental concentration for extended periods is required.
- Ability to process multiple types of inquiries in a professional, fast-paced, high-traffic environment is required.
- Experience working with a variety of PC operating systems is required.
- Knowledge of Microsoft Office, Excel, and Adobe Acrobat is required.
- Provide direct support to customers and associates by responding to general and technical inquiries about treasury management services, systems, and commercial deposit accounts by phone or email.
- Provide training for treasury management services, including ACH processing, online wires, commercial online banking, bill pay, sweep accounts, positive pay, Integrated Payables, and Remote Deposit Capture.
- Complete system setup and maintenance for existing and new treasury management products and services.
- Prepare customer documents required to maintain treasury management services and commercial deposit accounts.
- Assist business customers who have experienced fraud on their accounts.
- Provide specialized line-of-business support.
- Maintain knowledge of regulations surrounding treasury management services.
- Identify and resolve issues within assigned responsibility, escalating urgent matters to management.
- Complete other special projects as directed.
- An Associate or Bachelor's degree is preferred.
- At least 3 years of customer service experience is preferred.
- At least 2 years of bank operations experience with a focus in treasury management is preferred.
- Previous experience identifying customer needs to expand relationships is preferred.
About the company
Busey Bank is a community-focused bank offering deposits, loans, and digital banking for individuals and local businesses. Customers place funds in deposits, which the bank uses to fund loans and other services, accessible through branches, ATMs, and online platforms. It differentiates itself through its long-standing community ties and a growth strategy that includes acquisitions, such as the 2025 purchase of CrossFirst Bankshares, to broaden its geographic reach while keeping local decision-making. Its goal is to support communities with reliable financial services and steady growth that strengthens its ability to serve customers across its expanded footprint.
Company Size
501-1,000
Company Stage
IPO
Headquarters
Champaign, Illinois
Founded
1868
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Simplify's Take
What believers are saying
- Q2 2026 net income rose to $63.2 million, improving from Q1 2026.
- Denver Cherry Creek opened August 18, 2026, extending growth into affluent Colorado markets.
- Deposit inflows cut borrowings by $185 million sequentially, lowering funding pressure in Q2 2026.
What critics are saying
- Illinois franchise-tax lawsuits seek over $28 million and stayed litigation leaves overhang.
- Q1 2026 restructuring expenses tied to CrossFirst synergies signal integration friction persists.
- Hallmark v. Busey Bank filed March 2, 2026, adds fresh legal distraction.
What makes Busey Bank unique
- 1868 heritage and Busey Bank brand support trust with Midwest commercial clients.
- CrossFirst closed March 2025, creating an $18.04 billion regional franchise across ten states.
- Wealth management reached $16.51 billion AUC in Q2 2026, diversifying earnings beyond lending.
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Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
Unlimited Paid Time Off
401(k) Company Match
Profit Sharing
Employee Stock Purchase Plan
Wellness Program
Mental Health Support
Phone/Internet Stipend
Home Office Stipend
Company News
Movers & shakers: Brian Babcock, Carly Lovenguth & Erin Haldeman. August 27, 2026 Bob Coleman Founder & Publisher Brian Babcock Joins Ameris Bank as VP of Government Guaranteed Lending Brian Babcock has joined Ameris Bank as Vice President, Government Guaranteed Lending Business Development Officer after more than 11 years with Live Oak Bank. In his new role, Babcock will focus on SBA 7(a) and 504 lending nationwide. Babcock brings more than a decade of experience financing SBA 7(a) and 504 projects. He works with business owners on financing for acquisitions, commercial real estate, expansions, construction and other growth opportunities. At Ameris, he will continue working with automotive and car wash relationships he has developed throughout his career while expanding his lending across a broader range of industries. Babcock joined Live Oak Bank in 2015 as a Business Analyst before becoming a Credit Underwriter in 2017. He moved into a Loan Officer role in 2019 and became Vice President, Senior Loan Officer in January 2025. His work at Live Oak included financing for independent and franchise auto repair shops, collision centers and car washes using SBA 7(a), Express, 504 and conventional lending products. Carly Lovenguth Promoted to Director of SBA Operations at Busey Carly Lovenguth has been promoted to Director of SBA Operations at Busey, marking a new chapter in her more than two-decade career with the bank. Lovenguth currently serves as Senior Vice President and has held a number of SBA, commercial lending, compliance and operations roles during her 23 years with Busey. Lovenguth joined Busey as a bank teller in 2003 before moving into data entry, post-closing and compliance roles. She later served as Vice President - Commercial Documentation Manager and Vice President - SBA Portfolio Manager before taking on responsibility for SBA administration, documentation and closing. Announcing the promotion, Lovenguth expressed gratitude for the trust placed in her and said she looks forward to continuing to grow, lead and make a positive impact in her new role. Erin Haldeman Named SBA Business Development Associate at Fulton Bank Erin Haldeman has started a new position as SBA Business Development Associate at Fulton Bank, continuing her career with the bank after spending the past year in its Management Trainee program. Haldeman joined Fulton Bank as a Management Trainee in June 2025. Before joining the bank, she worked as a Customer Service Sales Assistant with University of Pittsburgh Athletics and completed a New Business Development internship with Clark National Accounts. Haldeman earned a Bachelor of Business Administration in Finance and Marketing from the University of Pittsburgh in 2024. Announcing her new role, she expressed gratitude to those who contributed to her development during the Management Trainee program and said she is excited to continue her career at Fulton Bank.
First Busey has attracted investor attention after unusual options activity showed high implied volatility on a September 2026 call option. This surge suggests expectations for significant share price movement, possibly linked to a company event or complex trading strategies. The stock has performed strongly, rising 10.57% over 90 days and 26.07% year to date. Three-year total shareholder return stands at 69.56%. The stock closed at $30.13, whilst analyst targets sit near $33.29. First Busey trades at a P/E ratio of 11.7x, slightly above its estimated fair P/E of 11.1x but below peers at 13.9x and the US Banks industry average of 11.8x. Net profit margins improved to 27.1% from 13.9% last year.
Busey Bank names Mike Daley chief strategy officer, former CrossFirst exec. By Will Crow Posted June 25, 2026 First Busey Corporation announced that Mike Daley has been named chief strategy officer. Prior to this promotion, Daley previously served as Busey's director of finance & business line strategy since its integration of CrossFirst Bank last year. While at CrossFirst Bank, Daley served as the chief accounting officer for 2.6 years. "He was instrumental through our integration of CrossFirst Bank into Busey, and has done a terrific job helping align our teams and businesses," Amy Randolph, chief operating officer at Busey Bank, said in the release. "Expanding his role to lead the development and execution of the bank's long-term strategic plan across all business segments, in collaboration with the executive leadership team, is a natural progression." Daley succeeds Mark Trembacki, who retired in September. As CSO, Daley will oversee enterprise project management and enterprise sales and business development offices, as well as the corporate insights and pricing & profitability teams. Daley brings with him more than 20 years worth of experience in financial services, including his time with Busey and CrossFirst. He held several leadership positions at Waddell & Reed, such as senior vice president and chief accounting officer. Before that, he held another chief accounting officer position at National Bank Holdings Corporation. First Busey Corporation is the holding company of Champaign, Illinois-based Busey Bank. In March 2025, the handling company officially relocated its headquarters to Lenexa, KS, occupying the former CrossFirst Bank headquarters. The First Busey Corporation and CrossFirst Bankshares, Inc. merger was valued at $917 million. As of March 31, 2026, First Busey Corporation has a total of $18.04 billion in assets, according to its LinkedIn page. Busey Bank operates with 80 banking centers across Illinois, Texas, Missouri, Kansas, Florida, Oklahoma, Colorado, Indiana and New Mexico.
Champaign Park District and Busey Bank teamed up to increase access to swim lessons. June 5, 2026 This week, Champaign Park District wrapped up a series of free swim lessons at Sholem Aquatic Center. The new initiative, called Project Swim, was established in partnership with Busey Bank to help bridge the gap of swim inequity among people of color in the Champaign community. According to the Centers for Disease Control and Prevention (CDC), drowning is the second leading cause of unintentional injury or death for children ages 5-14. For Black Americans, children ages 5-9 drown at rates 2.6 times higher, and children ages 10-14 drown at rates 3.6 times higher. Project Swim aimed to address barriers to swim lessons that some families may face by offering free, short-term lessons that covered swimming fundamentals. Free lessons were available to 80 children and 20 adults. However, Project Swim extended beyond the lessons themselves. "One barrier to swim lessons is access to proper swim attire," said Ryan Hays, Aquatics Manager at Champaign Park District. "We determined that, in addition to free lessons, we needed to offer free swimsuits and goggles in case some participants couldn't purchase their own." Swimsuits for participants were donated by Kiefer Aquatics and Champaign Park District. Goggles were donated by the Sholem family. "We are humbled to have been able to launch Project Swim this year and help so many children and adults access swim lessons for the first time," said Sarah Sandquist, Executive Director of Champaign Park District. "Teaming up with community partners to make this happen has been a privilege, and we look forward to revisiting the program again next summer." Over 90 individuals signed up for Project Swim thanks to community organizations like First String and DREAAM distributing information about the program to area families. Champaign Park District's Project Swim program was sponsored by Busey Bank, the DICK'S Sporting Goods "Sports Matter" Grant, Kiefer Aquatics, and the Sholem family.
First Busey reported Q1 revenues of $197.2 million, up 40.1% year on year, meeting analysts' expectations. The Illinois-based bank holding company, which provides commercial banking and wealth management across Illinois, Missouri, Florida and Indiana, beat estimates on tangible book value per share and earnings per share. Shares rose 2.7% following the results to $27.26. Across the regional banks sector, the 91 stocks tracked reported Q1 revenues in line with consensus estimates. Share prices have remained relatively stable since results were announced. UMB Financial delivered the strongest performance among peers, with revenues of $744.8 million, up 29.3% year on year and beating expectations by 5.4%. The stock gained 4.8% post-earnings to $131.35.