An undergraduate degree in an Information Technology-related concentration, or an undergraduate degree combined with requisite training and experience, is required.
A cumulative GPA of 3.0 on a 4.0 scale is required.
At least 3 years of IT support-related experience is required.
Proficiency in Office 365 management, including Exchange, SharePoint, Teams, OneDrive, and Intune, is required.
Understanding of general programming techniques, including PowerShell scripting, SQL, batch scheduling such as ActiveBatch, and application programming interfaces, is required.
Experience with virtual environments, preferably using VMware and Citrix, is required.
Understanding of networking principles, including the OSI model, DNS, and DHCP, is required.
Understanding of reporting tools such as SSRS and Power BI is required.
Experience with a wide variety of network operating systems is required.
Experience in programming principles is required.
Ability to work overtime as needed is required.
Responsibilities
Perform on-site and remote support for end users across the firm.
Participate in hardware and software deployment initiatives.
Perform minor equipment repairs.
Participate in Office 365 initiatives and resolve related issues.
Troubleshoot technologies related to virtual desktop infrastructure, including Citrix and VMware.
Take an active role in managing IT service management and the configuration management database.
Serve as a member of the Core Incident Response Team, providing initial response to cybersecurity incidents.
Develop and maintain documentation of infrastructure processes and components.
Assist in developing and implementing technology training for users.
Assist in developing and automating business processes at Alger.
Desired Qualifications
The role requires the ability to self-motivate, multitask, manage time effectively, and handle tight deadlines.
The role requires excellent verbal and written communication skills.
The role requires continual learning of new systems and technological developments.
The role requires the ability to work in a fast-paced environment.
The role requires the ability to interact with people from different departments.
Working at Alger
Alger is an entrepreneurial, privately owned firm which encourages and empowers its employees to be intellectually curious and continually improve. We seek individuals who can think independently yet work collaboratively, are motivated to be best in class, challenge the norm and have fun while doing it. Alger values its employees and rewards them accordingly.
Alger provides ample training (see below) to employees and encourages employees to grow in their roles. This culture of continuous improvement is reflected by the fact that many Alger employees have worked at the firm for more than 10 years.
We offer a comprehensive personal wellness program that provides resources to help you take charge of your physical well-being, encourage a healthy lifestyle and better manage health care costs. Alger also provides its employees with numerous ways to save and invest, including a comprehensive 401(k) with a generous employer match, financial planning tools, automatic investing plans and more. Underlying our financial wellness program is a strong educational platform.
We’re focused on helping employees more easily manage their work and personal lives. Our life management programs include paid time off, sick leave, paid medical leave, paid parental leave, health club membership reimbursement program and helpful employee assistance programs.
To learn more about Alger, our philosophy and some of the people that drive our investment success please visit our Profiles in Success page HERE.
Alger is proud to be an E-Verify & Equal Opportunity Employer. It is Alger’s policy to provide equal employment opportunity to all employees and applicants for employment. No qualified applicant or employee of Alger shall be discriminated against in employment on the basis of race, national origin, ancestry, religion, gender (including gender identity and gender expression), mental or physical disability, age, sex, sexual orientation, genetic information, military or veteran status, or any other status protected by law (“Protected Characteristic”). This Policy applies to all terms, conditions, and privileges of employment, including but not limited to, hiring, compensation, benefits, promotion, and termination.
Note: This job description should not be construed to imply that these requirements are the exclusive standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as may be required. The employer has the right to revise this job description at any time. This job description is not to be construed as a contract for employment.
Fred Alger & Company, LLC is an Equal Opportunity Employer
Job Title: Systems Administrator
Reports to (title): Vice President, Senior Systems & Security Engineer
Job Description:
The Systems Administrator will be responsible for supporting all users of the firm for all supported technologies. They will play a critical role as a member of the IT Infrastructure team, which manages all aspects of support, infrastructure and Information Security.
Duties & Responsibilities:
Perform on-site and remote support for end users firm wide
Participate in hardware and software deployment initiatives
Perform minor equipment repairs
Participate in Office 365 related initiatives and issue resolution
Troubleshoot technologies related to Virtual Desktop Infrastructure (VDI). E.g. Citrix, VMWare
Take active role in managing ITSM and CMDB
Member of Core Incident Response Team providing initial response to cybersecurity incidents
Develop and maintain documentation of processes and components of infrastructure
Assist in the development and implementation of technology training for users
Assist in development and automation of business processes at Alger.
Qualifications:
Undergraduate Degree in Information Technology related concentration or a combination of undergraduate degree with requisite training and experience
Cumulative GPA of 3.0 in a 4.0 scale required
3 or more years of IT support related experience
Ability to be self-motivated and multitask with excellent time management skills and can handle tight deadlines
Understanding of general programming techniques in PowerShell scripting, SQL, Batch Scheduling like ActiveBatch, APIs, etc.
Experience with virtual environments, preferably leveraging VMWare and Citrix
Understanding of networking principles (e.g. OSI model, DNS, DHCP, etc.)
Excellent verbal and written communication skills
Must be able to continually learn new systems and technological developments
Able to work overtime as needed
Understanding of reporting like SSRS/PowerBI.
Skills:
Experience with a wide variety of network operating systems
Ability to work in a fast-paced environment
Ability to interact with people from different departments
Experience in programming principles.
Salary Expectations: $70,000-85,000 base salary plus discretionary bonus per performance
Note: This job description should not be construed to imply that these requirements are the exclusive standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as may be required. The employer has the right to revise this job description at any time. This job description is not to be construed as a contract for employment.