Principal AI Engineer

Qapter(R) and Intuit quickbooks(r) Online integration delivers a seamless, efficient path from estimating to accounting. Integrated workflow eliminates manual data entry, preserving line-item detail straight from the estimate to ease bookkeeping for shop owners and managers WESTLAKE, Texas, September 17, 2026 - Solera, the global leader in vehicle lifecycle management solutions, announced Qapter's enhanced integration capabilities with Intuit QuickBooks Online, providing collision repair shops with a simpler, more accurate way to move from estimating to invoicing and accounting. This integrated enhancement creates a seamless workflow that eliminates duplicate data entry, reduces errors, and helps businesses get paid faster. For many businesses, the transition from collision repair estimate creation to invoicing can be time-consuming and error-prone. Re-entering information between systems often leads to missing line items, inaccurate invoices, and delays in billing. Qapter addresses these challenges by creating a direct connection between estimating and accounting workflows. With the industry-leading claims management and repair estimating Qapter platform, body shops can build detailed estimates that capture complete line-level information, including parts, labor, taxes, and customer details. Estimates can be reviewed and finalized before being converted into professional PDF invoices, ensuring accuracy and consistency throughout the process. Qapter preserves full line-item detail when generating invoices, ensuring accounting records accurately reflect the original estimate and provides greater transparency for both businesses and customers. Solera continues to pioneer solutions that transform how the collision repair industry operates, combining innovation and technology with a deep understanding of the evolving needs of shop owners to help create more efficient solutions, connected ecosystems and sustainable workflows. "The industry needs a faster, more reliable path from estimate approval to payment. At Solera, we build solutions with our customers in mind, using innovation to simplify work for shop owners, improve efficiency, and drive meaningful progress across the claims ecosystem." - Jeremy Smolen, Director of Product Management - North America Claims, at Solera. By connecting Qapter directly with Intuit QuickBooks, Solera | Audatex is helping customers streamline operations, improve accuracy, and shorten the time between completing work and collecting revenue. This integration provides a clear and efficient path from Estimate | Invoice | Accounting, enabling teams to align estimating and financial processes instantly while maintaining the integrity of every line item from start to finish. To learn more about Qapter Estimating and its features, please visit: claims.solera.com/intelligent-estimating/ About Solera. Solera is a global leader in vehicle lifecycle management software, data, and services. Operating in more than 120 countries and serving over 280,000 customers, Solera provides the digital infrastructure that powers critical operations across the automotive ecosystem, serving manufacturers, dealerships, insurers, repairers, recyclers, parts and fleet operators worldwide. At its core, Solera is built on a proprietary automotive data foundation and a cloud-based AI infrastructure designed to operate at industry scale. By embedding intelligence directly into workflows and continuously innovating across its platform, Solera enables customers to move faster, reduce complexity, and deliver better outcomes. By serving the full vehicle lifecycle, Solera creates unique synergies across its network, helping customers unlock greater value, improve performance, and succeed in an increasingly complex and connected industry. Solera is home to many leading brands in the automotive and vehicle ecosystem, including Identifix, Audatex, DealerSocket, Omnitracs, LoJack, Spireon, eDriving, cap hpi, Autodata, and others. For more information, visit https://www.solera.com/.

Solera expands AI Sales coaching for automotive dealerships. Published on: Sep 9, 2026 Solera is expanding its artificial intelligence capabilities for automotive dealerships with AI Sales Coach, a DealerSocket CRM feature designed to turn sales-performance data into daily, individualized coaching recommendations. The company says the tool continuously analyzes sales performance across dealership teams and locations, assigns sales representatives performance tiers and generates coaching notes that managers can access from the CRM dashboard. The launch reflects a broader movement in automotive retail toward embedding AI directly into customer relationship management and sales workflows rather than using analytics as a separate reporting layer. AI Sales Coach follows Solera's earlier introduction of conversational AI for lead response and AI-powered lead scoring in 2026. The three capabilities are positioned as components of the company's Solera AI Engine, which connects dealership data and workflows across its technology portfolio. Market landscape. Automotive dealerships have access to increasing amounts of customer and sales data, but converting that information into timely action remains a challenge. CRM systems can contain information about leads, interactions and sales activity, while managers must still determine which representatives require attention and what coaching intervention may be appropriate. AI-based sales tools are increasingly addressing that gap by moving from descriptive reporting toward recommendations and workflow automation. Lead scoring can prioritize opportunities, conversational AI can support response processes, and performance coaching can focus managers on employee development. The approach also reflects the continuing convergence of automotive retail technology and marketing technology. Lead generation, follow-up, CRM engagement and sales performance are closely connected, making data continuity increasingly important across the customer journey. Strategic outlook. Solera says AI Sales Coach identifies coaching opportunities and provides targeted guidance within DealerSocket CRM. The intended outcome is to make sales coaching more consistent and less dependent on managers manually reviewing fragmented reports. The company's broader strategy is based on a shared data foundation. Solera says its AI Engine connects dealership information and orchestrates workflows across products, with AI Sales Coach using the same connected customer record as other capabilities. That model could offer an advantage over disconnected point solutions if signals from lead activity, customer interactions and sales performance can be combined effectively. It also creates a potential feedback loop in which additional data improves the usefulness of subsequent recommendations. However, AI-generated coaching still requires managerial judgment. Performance data can identify patterns, but managers remain responsible for understanding context, setting expectations and determining how individual employees should be supported. For automotive retailers, the more significant development may therefore be the integration of AI into everyday dealership operations rather than AI as a standalone analytics product. Top insights. * Solera introduced AI Sales Coach within DealerSocket CRM. * The tool analyzes sales performance and identifies coaching opportunities. * Managers receive individualized coaching guidance through the CRM dashboard. * AI Sales Coach follows Solera's AI lead response and lead-scoring capabilities. * The capabilities operate on the company's Solera AI Engine and connected data foundation. * The strategy connects sales performance, CRM data and AI-driven decision support.

Solera launches Sales Radar inside CRM by Solera (DealerSocket), turning Revenue Radar equity signals into automated, hyper-targeted omnichannel marketing campaigns. Sales Radar is the newest revenue marketing capability Solera has made available to CRM users, and is now fully integrated with the Solera Marketing platform (AutoPoint) to deliver powerful, hyper targeted omnichannel marketing results for dealers who want to generate new revenue opportunities as efficiently as possible. WESTLAKE, Texas, September 2, 2026 Solera, a global leader in vehicle lifecycle management, today announced Sales Radar Marketing, a hyper-targeted marketing capability that turns the equity intelligence dealerships already have in Revenue Radar into personalized, automated upgrade campaigns. Sales Radar combines Revenue Radar signals with live OEM finance incentives to build and deliver omnichannel marketing journeys aimed only at customers with a real financial reason to buy today. Equity mining, historically a list a dealership pulled and then struggled to act on, becomes finished marketing that runs on its own. The pain Solera is solving: dealerships sit on equity intelligence they cannot act on. Every dealership with Revenue Radar already knows the feeling. The data says a large share of the customer base could be in a newer vehicle at the same or a lower monthly payment. Acting on it is another story. Someone has to pull the list, match an incentive, brief the creative, and time the touches. By then, the payment math has moved and the moment is gone. That is not an effort problem. It is a systems problem. The financial intelligence is already in the CRM and the incentives are already published. What has been missing is the connection between the signal and the finished campaign. Sales Radar closes that gap automatically. What is shipping: Sales Radar, live for Revenue Radar customers in CRM by Solera. Sales Radar gives dealership marketing and sales leadership: * Automated, hyper-targeted journeys. Four opportunity types, Smart Payment, Lower APR, Equity Upgrade, and Loan Term End, each built and delivered across direct mail and email with no lists to pull and no creative to brief. * Live incentive matching. Current OEM finance incentives are pulled for the suggested vehicle, selecting the option with the lowest monthly payment so every offer is accurate the day it drops. * Built-in prioritization and overload protection. When a customer qualifies for more than one opportunity, the highest-value offer is chosen, and communications are paced so customers are never overwhelmed. * Clean, compliant targeting. Customers who recently purchased, no longer own the vehicle, are businesses, or are on do-not-contact are automatically held back. * Personalized creative. Every touch carries the customer name, current vehicle, a recommended replacement, the incentive, the financial opportunity, and the dealership brand. * Measurable results. Performance is measured back to the campaign, so marketing spend is tied to sold units rather than impressions. "Dealers have been sitting on the answer for years. They know who could upgrade. What they have never had is a way to act on it every single day without pulling a list and building a campaign from scratch," said Victoria Repice, Senior Vice President of Product Management at Solera. "Sales Radar reads the equity story already inside the CRM, matches it to a live incentive, and delivers a personalized marketing journey on its own. The technology does the targeting and the creative. The dealership does the selling. That is how AI should show up at a store: practical, in the workflow, and pointed at revenue." This is where the compounding happens. Targeting wins the customers a dealership already earned and would otherwise let walk. Sales teams get a steady flow of qualified upgrade conversations, marketing gets spend tied to outcomes, and customers get an offer that makes sense for them. The connection: why this capability gets smarter and a standalone equity-mining tool cannot. Sales Radar is powered by the Solera AI Engine, the cloud-native intelligence layer Solera introduced earlier this year to connect dealership data and orchestrate workflows across products. Because Sales Radar will read from the same customer record as the rest of the platform, the targeting signal is not limited to what happens inside one screen. It sees the customer, the equity, the incentive, and the sold unit as one connected story. That is the difference between a capability and a feature. A bolt-on equity-mining tool cannot get smarter, because it has nothing to learn from. A capability on connected lifecycle signals improves as the dealership operates, and every other product on the platform improves alongside it. Dealerships that align the platform with the practice see it in results. Pat Lobb Toyota reported 50% monthly sales growth and a 55% close rate, an increase of 13 percentage points, after moving to CRM by Solera. Achieved by aligning CRM structure, manager coaching, campaign-driven execution, and channel optimization on one platform. What this release is a chapter of. Sales Radar belongs to the part of the Solera DealerOS concerned with turning a dealership's own signals into action. A dealership already has the data it needs and almost never has one place to act on it. Every release in this area makes those signals worth more, and the releases around it make the shared customer record more valuable. Solera is building that operating system in public, one capability at a time, on one shared customer record and one AI Engine. A software stack adds tools. An operating system compounds value. Marketing sharpens when the CRM is connected, the CRM sharpens when service is connected, and the AI Engine gets more capable with every deal it touches. The platform a dealership runs next quarter is worth more than the one it runs today, with no re-implementation and no new login. Sales Radar is available to CRM by Solera customers enrolled in Revenue Radar now. To see the platform, visit dealer.solera.com or contact your Solera representative. About Solera. Solera is a global leader in vehicle lifecycle management software, data, and services. Operating in more than 120 countries and serving over 280,000 customers, Solera provides the digital infrastructure that powers critical operations across the automotive ecosystem, serving manufacturers, dealerships, insurers, repairers, recyclers, parts and fleet operators worldwide. At its core, Solera is built on a proprietary automotive data foundation and a cloud-based AI infrastructure designed to operate at industry scale. By embedding intelligence directly into workflows and continuously innovating across its platform, Solera enables customers to move faster, reduce complexity, and deliver better outcomes. By serving the full vehicle lifecycle, Solera creates unique synergies across its network, helping customers unlock greater value, improve performance, and succeed in an increasingly complex and connected industry. Solera is home to many leading brands in the automotive and vehicle ecosystem, including Identifix, Audatex, DealerSocket, Omnitracs, LoJack, Spireon, eDriving, cap hpi, Autodata, and others. For more information, visit www.solera.com. Media contact. Solera Communications [email protected]