Sun King

Off-grid solar home systems provider

Area Phone Business Manager

Field SalesUpdated on Nov 13

Full-timeUghelli, NigeriaNo salary listed

About the Job

Requirements

Hold an HND or BSc in a business-related field.
Have at least 2 years of hands-on field sales experience.
Have experience with PayGo, device financing, or agent networks; solar experience is advantageous but not required.
Know the assigned territory and its trade routes.
Be disciplined with data and reporting.
Have relationship-building and field-execution skills and deep local retail market knowledge across urban and rural areas.
Have digital literacy and experience with CRM, Looker, and stock tools.
Have strong communication and problem-solving skills.
Be willing to travel extensively within the designated area.

Responsibilities

Recruit and onboard agents from the open market and encourage existing Sun King agents to become phone-selling agents.
Ensure agents complete Litmos Phase 1 certification within two weeks, conduct biweekly table meetings and regular refreshers, and enforce branding and sales standards.
Deliver monthly unit targets, drive average agent productivity, monitor portfolios weekly, follow up with low performers, deploy micro-incentives, and coordinate with Marketing on field activations.
Own sales quality, coach agents on customer onboarding, follow up weekly through agents with defaulting customers, manage FPD and PAR30, and partner with Credit and Operations to minimize repossessions.
Conduct weekly field visits, ride-alongs, and coaching; track agent exit reasons and take retention actions; recognize top performers monthly and contact inactive agents.
Maintain agent stock within variance tolerances, conduct monthly audits and reconciliations, track stock movements, and provide accurate weekly reports by the deadline.
Ensure compliance with Sun King policies and documentation and maintain zero tolerance for unethical practices or misrepresentation.

Desired Qualifications

Solar experience is advantageous but not required.

Job Location: Ughelli, Delta State

About the role:
The Area Phone Business Manager will drive PayGo phone sales and manage a network of commission-based agents within a defined area. The role owns agent recruitment, training, and assist; daily sales delivery; repayment quality; and inventory discipline; translating the phone business strategy into on-the-ground results in a fast-paced, device financing market. Success requires your ability to influence and convert the Area's Sun King agent network into a productive phone-selling strength, field execution, deep local market insight (urban and rural), and disciplined use of data.

Agent Acquisition & Development - recruit and onboard news agents from the open market and influence existing Sun King agent base to become phone selling agents. Ensure Litmos Phase 1 certification within 2 weeks; run biweekly table meetings to coach and shape their mindset and regular refreshers; enforce branding and sales standards.
Sales & Productivity - deliver monthly unit targets; drive average agent productivity (units ÷ engaged selling agents) as the primary outcome; monitor portfolios weekly, follow up low performers, deploy micro-incentives; coordinate with Marketing on field activations.
Portfolio & Collections - own quality of sales; coach on quality customer onboarding; weekly follow-up on defaulting customers through agents; manage FPD and PAR30; partner with Credit & Operations to minimise repossessions.
Agent Engagement & Retention - defined weekly field-contact routine (visits, ride-alongs, coaching); track exit reasons and run retention actions; monthly recognition of top performers; engagement calls to inactive agents.
Inventory & Compliance — maintain agent stock within variance tolerance; monthly audits and reconciliation; track all stock movements; accurate weekly reporting by deadline; zero tolerance for unethical practice.
Compliance & Reporting — Submit accurate weekly reports by deadlines, Ensure full compliance with Sun King policies and documentation, Zero tolerance for unethical practices or misrepresentation.

Hold an HND/BSc in a business-related field with 2+ years of hands-on field sales experience.
Have PayGo, device financing, or agent-network experience (solar an advantage, not a requirement).
Know the assigned territory and its trade routes.
Are disciplined with data and reporting.
Good relationship-building and field execution; deep local retail market knowledge (urban and rural).
Digital literacy; CRM, Looker, stock tools; strong communication and problem-solving.
Willingness to travel extensively within the designated area.

About the Company

Sun King

Off-grid solar home systems provider

Sun King designs, manufactures, distributes, and finances solar home energy products for off-grid communities in Africa and Asia. Its range includes solar lanterns and solar home systems with inverters and storage that can power lights, radios, phones, and household appliances, all financed through a pay-as-you-go model with small mobile money installments after a low upfront payment. The company differentiates itself with an end-to-end approach—handling product design, manufacturing, distribution, and financing—supported by a large field-agent network and strategic acquisitions like PayGo Energy to expand into clean cooking. Its goal is to increase energy access by helping households leapfrog kerosene and unreliable grids, aiming to reach millions of homes and businesses, including over 2 million in Ethiopia by 2030.

Company size: 1,001-5,000
Company stage: Debt Financing
Total funding: $864.9M
Headquarters: Chicago, IL
Founded: 2008

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