All Accor

Global hotel management, franchising, loyalty program

Information Technology Manager

IT OperationsUpdated on Nov 11

Full-timeCha-am, Cha-am District, Phetchaburi, ThailandNo salary listedIn-person

About the Job

Requirements

Proven experience in Information Technology with strong problem-solving capabilities.
Excellent leadership skills with a hands-on approach and a lead-by-example work style.
Commitment to exceptional guest service and passion for the hospitality industry.
Ability to find creative solutions and offer advice and recommendations.
Personal integrity and ability to work in an environment that demands excellence, time, and energy.

Responsibilities

Oversee the security, integrity, and maintenance of Information Technology systems, ensuring systems are well maintained and procedures are robust according to Accor standards and requirements.
Interact extensively with business counterparts to drive business readiness and contingency activities, system installations, and liaison with business users for acceptance of deliverables, initiatives, and compliance key performance indicators.
Develop and implement Information Technology strategies, communicate objectives at all levels, and audit and report on system software and hardware performance to enable strategic business decisions.
Understand the objectives and architectural aspects of all Information Technology systems, and control and audit IT functions and disciplines to attain system efficiencies.
Participate in negotiations for installation, service, and maintenance agreements for IT systems; project-manage the process and ensure licenses and upgrades remain up to date.
Build and maintain effective working relationships with key stakeholders.
Review and scrutinize system performance in accordance with company policy, providing recommendations to drive efficiency and add business value.
Ensure adherence to and compliance with legislation, planning, delivering, and documenting due diligence and best-practice activities for internal and external audits, and performing follow-up as required.

Job Description

We are looking for Information and Technology Manager whobring a cutting-edge blend of innovation, a results-driven approach, and a fervor for advancing technological solutions to our dynamic IT team. Your expertise and dedication will play a pivotal role in steering our technology initiatives to new heights.

Responsible for overseeing the security, integrity, and maintenance of IT systems, ensuring that systems are well maintained and IT procedures robust as per Accor standard and requirement.
Extensive interactions with business counterparts driving business readiness and contingency activities, system installations and liaison with business users for acceptance of deliverables, initiatives, and compliance KPI’s.
Develops and implements IT strategies where objectives are communicated at all levels, the performance of system software and hardware is audited and reported upon to enables strategic business decisions to be made.
Understands the overall objectives and architectural aspects of all IT systems to ensuring that all IT functions and disciplines are controlled, audited ensuring system efficiencies are attained.
Participates in the negotiations for installations, service and maintenance agreements of all IT system, project managing the process and ensuring that licensing and upgrades are kept in date.
Builds and maintains effective working relationships with all key stakeholders.
Reviews and scrutinizes system performance, in accordance with company policy, providing recommendations that will drive efficiency and provide added value to the business.
Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required.

Qualifications

Proven experience in IT with strong problem-solving capabilities.
Excellent leadership skills with a hands-on approach and lead-by-example work style.
Commitment to exceptional guest service with a passion for the hospitality industry.
Ability to find creative solutions, offering advice and recommendations.
Personal integrity, with the ability to work in an environment that demands excellence, time and energy

Additional Information

About the Company

All Accor

Global hotel management, franchising, loyalty program

Accor is a global hospitality group with a wide range of hotel brands spanning economy to luxury. It earns revenue from room bookings, food and beverage services, and management fees from franchised properties, while providing hotel management and franchising services to partners. The company runs a loyalty program, A Club, to keep guests returning, and expands its capabilities through acquisitions like Adoria and a stake in Squarebreak to broaden its offerings. Its goal is to grow its footprint and deliver consistent, responsible guest experiences worldwide by leveraging global expertise and local know‑how, with a strong focus on sustainability.

Company size: 10,001+
Company stage: IPO
Headquarters: Issy-les-Moulineaux, France
Founded: 1967

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