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Blue Shield of California

California nonprofit health insurance provider

Contingent Workforce Management – Principal

Business OperationsConfirmed live in the last 24 hours
Full-timeOakland, CA, USA$148.9k - $251.7kHybrid

About the Job

Requirements

  • A bachelor's degree, or a high school diploma/GED plus four years of additional relevant experience in lieu of a degree.
  • At least 10 years of relevant experience in workforce planning, human capital planning, business planning, contingent workforce management, procurement/vendor management, HR operations, finance partnership, or a related field.
  • Ability to operate autonomously with limited oversight and manage complex, ambiguous, cross-functional work.
  • Experience leading large, complex cross-functional initiatives of strategic importance, including process redesign, governance creation, stakeholder alignment, implementation planning, and change management.
  • Strong analytical and problem-solving skills, including the ability to interpret workforce, financial, supplier, process, and operational data and translate it into actionable recommendations.
  • Knowledge of contingent labor regulations, compliance impacts, and risk mitigation.
  • Demonstrated ability to influence stakeholders across functions and levels, including senior leaders, HR Business Partners, Finance, Global Business Services, Talent Acquisition, People Analytics, Law, technology partners, and business leaders.
  • Strong written and verbal communication skills, including the ability to create executive-ready narratives, presentations, dashboards, and decision materials.
  • Ability to establish processes, controls, and operating routines that improve visibility, consistency, compliance, accountability, and user experience.
  • Demonstrated ability to manage multiple priorities, make sound recommendations in ambiguous environments, and maintain a high level of organization and follow-through.

Responsibilities

  • Advise management on the design, implementation, and ongoing effectiveness of an enterprise contingent workforce management program, including governance, controls, decision rights, policies, business and financial effectiveness, and leadership reporting.
  • Serve as product owner for the contingent workforce management technical system solution, such as VNDLY, leading design, build, testing, implementation, and ongoing improvement in partnership with business technology and vendor stakeholders.
  • Set enterprise standards with Global Business Services, Finance, HR Business Partners, Talent Acquisition, People Analytics and Reporting, and business leaders for how contingent workforce requests are reviewed, approved, tracked, and evaluated against workforce plans, financial plans, risks, and business priorities.
  • Embed contingent workforce planning into enterprise human capital planning routines, ensuring leaders have a complete view of employees, temporary employees, consultants, contractors, statement-of-work resources, and business process outsourcing resources when making workforce, investment, and operating model decisions.
  • Monitor enterprise contingent workforce utilization, mix, tenure, current and forecasted costs, criticality, supplier dependency, policy adherence, and risk indicators; translate findings into recommendations that improve cost control, workforce design, compliance, supplier strategy, and operational effectiveness.
  • Develop and maintain enterprise reporting, dashboards, scorecards, and decision tools that measure contingent workforce effectiveness, value, risk, process health, adoption, and alignment to business priorities.
  • Lead enterprise review routines to identify long-term, high-cost, high-risk, or business-critical contingent work that may be appropriate for conversion to employee or temporary employee roles, in partnership with HR Business Partners, Finance, Talent Acquisition, and business leaders.
  • Establish repeatable enterprise operating routines, documentation, training, and stakeholder communications that improve process consistency, accountability, compliance awareness, and end-user experience.

Desired Qualifications

  • Workday, VNDLY, vendor management system, or HR technology product ownership experience is strongly preferred.
  • Experience partnering with internal and external technology organizations to address technical development needs through contingent workforce strategies is strongly preferred.

About the Company

Blue Shield of California

California nonprofit health insurance provider

Blue Shield of California is a nonprofit health plan provider that offers medical insurance options for individuals, families, and employers within California. It operates as a mutual benefit corporation and maintains a broad network of healthcare professionals and facilities, enabling members to access care and manage claims through an online portal. Its services include preventive care programs and digital health coaching, with prior authorization required for certain medical, surgical, and some prescription drugs to control costs and ensure medical necessity. The company draws a substantial portion of its membership from CalPERS and focuses on delivering stable, affordable access to care within the state. Its goal is to provide members with reliable health coverage, a wide provider network, and tools to manage their health and expenses efficiently.

Company size
5,001-10,000
Company stage
Not listed
Total funding
Not listed
Headquarters
United States
Founded
1939

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