Warehouse Specialist - MIA Dispatcher
About the job
- A bachelor's degree or above; Logistics, Transportation Management, or Supply Chain is preferred.
- Proficiency in transportation management systems, Excel, and GPS tracking tools.
- Familiarity with U.S. interstate routes such as I-5, I-10, and I-80 is preferred.
- Able to work night or weekend shifts during peak seasons.
- Plan and execute daily dispatch schedules for line-haul and feeder routes within the assigned region.
- Monitor driver check-in, loading, departure, and arrival status, and address in-transit issues such as delays, vehicle swaps, or accidents.
- Coordinate with warehouse and operations teams to ensure smooth loading and unloading and minimize dock congestion.
- Collaborate with the Fleet Department to allocate available capacity, including primary, backup, and emergency carriers.
- Track carrier performance, including on-time rates, communication response, and cargo handling, and provide feedback for performance evaluation and penalty or reward recommendations.
- Support new carrier onboarding, contract execution, and payment documentation.
- Log and handle first-level operational exceptions such as shipment delays, damages, or driver no-shows.
- Escalate severe or recurring issues to the Fleet Department with detailed event reports.
- Coordinate with customer service and warehouse teams to resolve issues promptly and communicate with clients.
- Use the company’s transportation management system or dispatching platform for job assignment, GPS tracking, and data entry.
- Generate daily and weekly operational reports and route performance summaries.
- Verify shipment and delivery data with finance for billing and payment reconciliation.
- Maintain communication with warehouse, customer service, and finance teams.
- Support seasonal operations, nationwide route adjustments, and urgent dispatch tasks as directed by the Fleet Department.
- A degree in Logistics, Transportation Management, or Supply Chain is preferred.
- Familiarity with U.S. interstate routes such as I-5, I-10, and I-80 is preferred.
About the company
SwiftX provides express delivery services for the U.S. e-commerce market, using a network of global logistics partners to move packages quickly, reliably, and at lower costs. How it works: e-commerce businesses pay SwiftX service fees for expedited shipping; SwiftX coordinates with its partner carriers to pick up, route, and deliver packages to customers, tightening delivery times and expanding reach through its logistics network. How it differs: instead of relying on a single carrier, SwiftX leverages a broad partner network to optimize routes, improve speed, and control costs, aiming to raise service standards in the express-delivery space. Goal: to become a leading, affordable express delivery option for American online shoppers by delivering faster, more reliable service and expanding market coverage through partnerships.
Company Size
51-200
Company Stage
N/A
Total Funding
N/A
Headquarters
Eastvale, California
Founded
2025
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Simplify's Take
What believers are saying
- Castle Placement reported SwiftX raised venture funding from Hike Capital on July 9, 2026.
- SwiftX’s website still accepts tracking numbers and shows live shipment updates on August 2, 2026.
- AfterShip reviews in February 2026 include on-time, early, friendly, well-protected deliveries.
What critics are saying
- BBB shows a 1.14/5 rating from 14 reviews, updated February 7, 2026.
- Trustpilot reviews allege wrong-address drops, missing packages, and unreachable support.
- If delivery accuracy stays broken, merchants defect and SwiftX’s carrier network collapses.
What makes SwiftX unique
- Founded May 2025, SwiftX targets U.S. e-commerce express delivery with cross-border logistics.
- SwiftX’s driver app added rollback, address alerts, and historical delivery photos on June 21, 2026.
- LinkedIn lists 201-500 employees and a Houston, TX presence as of September 1, 2026.
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Benefits
- Health Insurance
- Dental Insurance
- Vision Insurance
- Disability Insurance
- Paid Vacation
- Paid Sick Leave
- Paid Holidays
- 401(k) Company Match