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Services for the Underserved

Offers services to underserved New Yorkers

Peer Specialist

Case Management & AdvocacyConfirmed live in the last 24 hours
Full-timeBronx, NY, USA$52k /yr

About the Job

Requirements

  • A minimum high school diploma or GED is required.
  • Certification by the New York State AIDS Peer Work Certification Program is required.
  • Effective written and oral communication skills are required.

Responsibilities

  • Provide peer support services to consumers with HIV/AIDS, homelessness, mental health, and substance use.
  • Use lived experience to engage clients through outreach, appointment accompaniment, and wellness coaching, helping to reduce stigma and foster trust.
  • Support medication adherence, facilitate linkage to medical and behavioral health services, and promote self-management and empowerment.
  • Accompany consumers to primary care, specialty care, other health care appointments, and other social service appointments as warranted.
  • Provide critical feedback to other members of the health care team based on observations in the field.
  • Record all service provision on Field Logs, or mappings, for daily submission to the Data Entry Specialist.
  • Facilitate groups for consumers in the Care Coordination Redesign Program.
  • Document all services in AWARDS Case Management Software.
  • Collect and record Primary Care Status Measures data as assigned.
  • Participate in daily planning meetings with the SRO Intervention Project Team and, as required, team meetings, case conferences, division meetings, and training.
  • Participate in Services for the Underserved Quality Assurance and Quality Improvement activities.
  • Report to the Program Director in the absence of the Care Coordination Redesign Supervisor.
  • Perform at least 80% of work in the community.

Desired Qualifications

  • Experience working with people living with AIDS, homeless people, or substance users is encouraged.
  • Bilingual Spanish is encouraged.
  • Experience working within an outreach model or in case management is preferred.
  • Basic computer skills, including Microsoft Office Suite and Windows, are preferred.

About the Company

Services for the Underserved

Offers services to underserved New Yorkers

Services for the Underserved (S:US) provides social services to New Yorkers facing homelessness, disability, behavioral health and addiction, poverty, criminal justice involvement, and trauma. It coordinates housing, case management, behavioral health treatment, rehabilitation, advocacy, and other supports across New York City and Long Island to address multiple needs in one place. It differentiates itself by its scale and its integrated, place-based approach that combines housing, health, and justice services rather than focusing on a single issue. Its goal is to help people live with purpose, improve neighborhoods, and break the cycle of poverty for current and future generations.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
New York City, New York
Founded
1978

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