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Vancouver Coastal Health

Public health authority delivering patient care

Mental Health & Addictions Care Worker - Short Term Crisis Intervention Home

Mental & Behavioral HealthUpdated on Nov 5
Full-timeVancouver, BC, CanadaCA$33.49 - CA$35.31 /hrIn-person

About the Job

Requirements

  • A certificate from a recognized Health Care Worker educational program, such as a Community Health Worker Program, plus two years of relevant experience, or an equivalent combination of education, training, and experience.
  • A valid British Columbia driver's license may be required if local-area travel requires use of a vehicle.
  • Knowledge of community, social, and health resources.
  • Knowledge of substance misuse and problems encountered by chemically dependent individuals, with a basic understanding of behavior management.
  • Knowledge of mental health issues and treatment.
  • Ability to demonstrate and assist clients with activities of daily living.
  • Ability to establish and maintain rapport with clients.
  • Ability to observe and recognize changes in clients.
  • Ability to deal effectively with conflict situations, manage aggressive behavior, and use non-violent crisis intervention and behavioral management techniques.
  • Ability to work independently and in cooperation with others.
  • Ability to communicate effectively, verbally and in writing.
  • Ability to organize, prioritize, and meet deadlines.
  • Ability to establish and maintain satisfactory work relationships with the public and other employees; deal tactfully and effectively with coworkers, the public, and staff from other agencies; maintain confidentiality; and communicate effectively, verbally and in writing.
  • Ability to work with a culturally diverse population.
  • Basic computer literacy to operate a computerized client care information system.
  • Physical ability to carry out the duties of the position.
  • Successful applicants may be required to complete a Criminal Records Review Check.
  • New hires and appointments must provide information about past receipt of certain vaccines or history of certain infections as part of onboarding.

Responsibilities

  • Provide support services to clients with mental health and drug and alcohol misuse or addiction issues within a client- and family-centered care model.
  • Monitor clients, document observations, and provide verbal reports in accordance with standard procedures or specific direction.
  • Facilitate clients' use of community services and resources and provide information about those services.
  • Liaise and coordinate services with mental health, addictions, and medical professionals.
  • Plan, organize, facilitate, and co-lead groups as required.
  • Participate in case planning.
  • Assist clients with activities of daily living, including personal hygiene and appearance, safety, shopping, and budgeting, and escort clients to appointments.
  • Participate in team meetings and corporate initiatives, and engage in ongoing team planning and quality improvement activities.
  • Maintain a safe and clean environment for clients and the team.
  • Perform clerical duties as required.

About the Company

Vancouver Coastal Health

Public health authority delivering patient care

Vancouver Coastal Health is a health care provider in the Vancouver area that delivers patient care and health services. Its offerings come from a team-based system focused on quality care, supported by employer-funded training and career growth opportunities. The organization emphasizes a workplace culture where every voice is heard and collaboration is central, aiming to create a supportive team environment while serving the community. In comparison to competitors, it highlights public healthcare delivery, a strong emphasis on staff development and collaboration, and a clear commitment to accessible patient care. Overall goal: ensure high-quality patient care and better health outcomes by supporting health professionals and fostering a collaborative workplace.

Company size
5,001-10,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Vancouver, Canada
Founded
2001

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