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Berry Virtual MedVirtual AI Virtual

Provides HIPAA-compliant virtual medical staffing

AI Systems Administrator

Enterprise ApplicationsConfirmed live in the last 24 hours
Full-timeRemote in Philippines

About the Job

Requirements

  • A bachelor's degree in Information Systems, Computer Science, or a related field, or equivalent experience.
  • Five or more years of experience in systems administration, platform support, or enterprise IT operations.
  • Experience administering cloud or software-as-a-service platforms in an enterprise environment.
  • Advanced technical expertise across document management, systems administration, database administration, and operating-system-level functionality.
  • A stable, high-speed internet connection, preferably 25 Mbps or higher, with backup for power interruptions or service-provider issues.
  • A personal PC or laptop with at least 8 GB RAM and a Core i5, AMD Ryzen 3, or 2013 Mac equivalent or higher; Windows 10 or later or macOS Catalina 10.15 or newer; up-to-date web browsers and security software; and 500 GB/128 GB SSD storage.
  • A headset or earphones with noise cancellation and a webcam with at least 720p resolution.
  • A designated, quiet, well-organized workspace free from distractions.

Responsibilities

  • Administer and support enterprise AI platforms, including Copilot, Claude, and firm-built Azure-hosted AI, maintaining availability, performance, and policy compliance.
  • Work with APIs, connectors, and automation tools to enable secure, approved data access for AI systems while preserving ethical walls, matter confidentiality, and firm governance requirements.
  • Coordinate with vendors on platform updates, feature enablement, and operational troubleshooting.
  • Maintain documentation covering AI platform configuration, access procedures, integrations, and operational standards.
  • Support integrations between AI platforms and firm systems, including document management, knowledge repositories, collaboration tools, and other approved enterprise applications.
  • Monitor AI platform usage, performance, and cost; assist with cost tracking, reporting, and allocation across departments and practice groups.
  • Manage access controls, permissions, and usage policies for AI platforms in coordination with Information Security, Risk & Conflicts, and Identity teams.
  • Implement role-based access control, audit logging, and data protection controls.
  • Configure environments, resource groups, and service integrations supporting AI workloads.
  • Analyze usage metrics and performance data to recommend optimizations.
  • Provide Tier 2/3 support and troubleshoot incidents for AI solutions.
  • Manage updates, patches, and version upgrades for AI platforms; coordinate with vendors and internal teams on complex issues.
  • Provide periodic status updates and project reports to management; provide occasional after-hours support.

Desired Qualifications

  • Experience with integrations, access management, and cost tracking for enterprise applications.
  • Experience working in a law firm, legal operations, or legal technology environment.
  • Hands-on experience with AI tools such as large language models (e.g., ChatGPT), automation platforms (Zapier, Make), optical character recognition tools, or analytics platforms.
  • Background in marketing automation, lead generation systems, or paid advertising optimization.
  • Experience with chatbots, call automation, or client intake systems.
  • Familiarity with document automation, legal research tools, or eDiscovery platforms.
  • Basic understanding of APIs, integrations, or no-code/low-code tools.
  • Experience building dashboards with tools such as Power BI, Tableau, or Google Data Studio.
  • Knowledge of data privacy, compliance, and security considerations in AI implementation.
  • Prior experience in a consulting, operations, or innovation-focused role.

About the Company

Berry Virtual MedVirtual AI Virtual

Provides HIPAA-compliant virtual medical staffing

MedVirtual connects US healthcare practices with full-time, HIPAA-compliant virtual staff such as assistants, scribes, and administrative personnel who integrate into a clinic’s daily workflow. It recruits talent from healthcare-focused regions like Latin America, pre-trains them on U.S. medical systems and HIPAA rules, and matches them to a practice’s specialty and EMR; clients pay an hourly rate starting around $10, and MedVirtual handles recruitment, onboarding, and ongoing management, plus a cloud platform for time tracking and secure communication. MedVirtual differentiates itself by pre-matching staff to specific medical specialties and offering an all-in-one staffing plus practice-management solution that combines human support with digital tools. Its goal is to cut administrative overhead for practices, targeting around a 70% reduction in payroll taxes, benefits, and office space costs.

Company size
51-200
Company stage
Not listed
Total funding
Not listed
Headquarters
Los Angeles, CA
Founded
2023

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