Principal Trainer - Grand Central

The University of Miami Health System, "UHealth", IT Department has an exciting opportunity for a full-time Epic Principal Trainer 2- Grand Central.

The Epic Principal Trainer 2 supports the University’s clinical systems required for patient care and maintains a solid understanding of the overall integration of business applications to provide training and support to staff members. 

The Epic Principal Trainer 2 assumes responsibility for training environment build, e-learning module design and production, training delivery and exercises, curriculum development, manual creation and revision, and promotion of patient safety by reinforcing appropriate system usage in the delivery of robust patient-centered care. The incumbent maintains the scope, schedule, and quality of training as well as maintains current knowledge of UHealth’s policies, procedures, and business operations.

Core Responsibilities:

• Participates in pre-production simulations, workflow integration, testing, and validation of system functionality.

• Provides end-user training on the various clinical systems' applications supported by the IT Training department.

• Develops training project plans in correlation with IT project planning and guidelines to meet implementation deadlines.

• Develops lesson plans and curriculum design, training manuals, classroom exercises, competency assessment and testing, and online computer-based learning modules in support of employee roles and job functions that need to use clinical systems to complete their work.

• Participates in application testing, simulations, and go-live activities, including production.

• Collaborates with analysts on application changes and new features to develop training strategies.

• Reviews the interaction with stakeholders, the business community, and end-users to ensure training meets UHealth's business/clinical needs.

• Reviews the status of projects and issues on an ongoing basis with leadership.

• Analyzes, designs, builds,tests, and troubleshoot application and technical issues related to training environments (MST).

• Participates in on-call scheduling as required.

• Adheres to University and unit-level policies and procedures and safeguards University assets.

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.

CORE QUALIFICATIONS:

• Bachelor’s degree in relevant field

• Minimum 3years of relevant experience

• Ability to communicate effectively in both oral and written form.

• Ability to maintain effective interpersonal relationships.

• Ability to recognize, analyze, and solve a variety of problems.

• Ability to analyze, organize and prioritize work under pressure while meeting deadlines.

• Proficiency in computer software (i.e. Microsoft Office).

• Ability to process and handle confidential information with discretion.

• Ability to work evenings, nights, and weekends as necessary.

Any appropriate combination of relevant education, experience and/or certifications may be considered.