Client Deployment Principal

TheSoul Group is a global media company with over a decade of experience building and operating digital businesses at scale. With a presence across 60 platforms, content distributed in 21 languages, and more than 100 billion monthly views, we have established one of the largest and most operationally sophisticated media footprints in the world. Our remote-first team, spanning 85+ countries, has grown by solving — at real scale — the exact organisational and operational challenges most companies struggle with.

That operational depth is the foundation of Valis — TheSoul Group's brand new business and AI platform that turns mid-market companies into AI-Native organisations. Valis is built for companies of 200–2,000 employees that are drowning in information fragmentation: decisions delayed because data lives across five different tools, institutional knowledge locked in people's heads, management running on monthly reports instead of real-time intelligence.

What Valis builds inside each client is a three-layer operating system: a live connection to all the company's software, an institutional knowledge base that captures every decision, org change, and operating pattern in real time, and a layer of encoded judgment — built from watching how that specific company's management team actually thinks — that makes every AI answer company-specific rather than generic.

Valis is now scaling its deployment to mid-market companies across Europe and the US, and we are seeking a Client Deployment Principal to embed on-site alongside mid-market CEOs and make their AI-Native transformation real on the ground. You work as a tight pod: you on-site owning the CEO relationship and the result — and you drive the rollout to a finance-verified outcome, with elite remote engineers shipping the product configuration behind you. This role is the engine of our go-to-market.

Responsibilities

• Own the client-CEO relationship and the executive steering committee — as a peer, with real decision rights.
• Run the transformation cadence: weekly reviews, monthly finance-verified value reviews, and quarterly business reviews.
• Drive a fast, fixed-scope first win on the client's real data, then lead the full rollout (leadership first, then the wider team).
• Translate client problems into crisp, build-ready specs for remote engineers; own adoption and sign-off.
• Be personally accountable for a finance-verified outcome the client can see in their P&L.
• Build a portfolio of 2–3 marquee CEO accounts as each engagement matures.
• Own end-to-end rollout management — from kick-off through adoption, sign-off, and handover — ensuring every phase lands on time and to a measurable outcome.
• Codify the method after each deployment so the next one requires less ramp-up.

• Based in any of these locations: Austin TX, New York, San Francisco

• Your local CEO and founder network is a core part of what you bring to this role
• A track record of owning real outcomes — you have moved a P&L or shipped a transformation, not just advised on one
• CEO-room presence: ability to sit across from a mid-market CEO as a peer and earn organisational trust quickly.
• Technically literate enough to prototype, spec work, and direct engineers — you shape the solution, you don't wait for one
• You thrive in ambiguity — operating effectively with incomplete information, shifting requirements, and no fixed playbook
• Willing and energised to be on-site with clients (~30–60% of your time)
• Likely background: top-tier strategy firm (Engagement Manager → Associate Partner level) or a proven in-house transformation operator
• Hands-on experience with AI / data tooling is a strong plus

• Compensation: A competitive base calibrated to your market and seniority, plus a performance bonus tied to delivered outcomes.
• Authority: Real decision rights and an interim-executive mandate inside the client where granted. You own the result.
• Trajectory: A portfolio of marquee CEO relationships and a clear path to Regional GM.
• Location: Based in London. On-site with clients during active deployments (~30–60% within Europe).
• Why AI makes this seat more valuable, not less: Valis automates the coordination, reporting, and status layer of a company. This role sits on the other side of that line: CEO trust, judgment under ambiguity, and accountability for a real outcome are exactly what don't automate. As the platform gets stronger, the seat compounds in leverage — it doesn't erode.

We appreciate your interest in our job opportunities and our company. Our team carefully evaluates each application to identify the most suitable candidates for the role. Due to the high volume of applications received, we may not be able to respond to every applicant. However, if your qualifications align with our requirements, we will contact you to discuss the next steps in the selection process.