Product Engineer

Job Req ID: 30294

About Supermicro:

Supermicro® is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are amongst the fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer many new positions to the technology community. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us to drive accelerated growth and technology-led innovation in the global marketplace.

Job Summary:

Supermicro is looking for Product Engineer to support our R&D Architecture team in EMEA. This role is responsible for supporting internal operations, enabling sales activities through technical expertise and product testing, and driving product optimization through market insights, benchmarking, and cross-functional collaboration.

Essential Duties and Responsibilities:

1. Internal Operations

• Manage internal engineering processes including iBOM check, config creation and rigorous ECO implementation.
• Coordinate functional teams to troubleshoot issues reported by production, customer or RMA.
• Distribute hardware assembly guidelines for non-standard configs to support production team.

2. Technical Sales Enablement

• Validate none-standard or customized configs for RFP or sales orders.
• Set up remote testing units for customers/partners.
• Conduct thermal or OS installation tests, performance benchmarking to back up product strategy.

3. Market Intelligence & Strategic Support

• Systematic documentation of system design flaws and customer technical pain points to provide feedback for next-gen product optimization.
• Support PM to study competitor products for product positioning.
• Organize internal and external technical documentation to build a departmental knowledge base.
• Support PM for logistics/stock planning.

Qualifications:

• 5+ years of experience in the server/PC hardware or system integration industry, specifically in system engineer, field application engineer or R&D engineer.
• Proficient in server hardware architectures, expertise in AI software stack and rack integration is great plus.
• Bachelor’s degree or equivalent in electrical/mechanical/system engineering, computer science, or related field.
• Fluent in English listening, speaking, reading, and writing.
• Being able to work in BV office is mandatory.

EEO Statement

Supermicro is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of Supermicro to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.