Workplace Operations Manager

About the Team

The Real Estate and Workplace Services team at OpenAI is pivotal in crafting and maintaining the physical environments that fuel our innovation and growth. This team ensures our facilities align with our dynamic business objectives. We manage daily operations, optimize workspace designs, and manage leasing and planning for our real estate portfolio. With a strong focus on sustainability and efficiency, the team works closely with internal stakeholders and external partners to create spaces that not only reflect our brand's identity and culture but also enhance employee productivity and well-being. Joining this team means being at the heart of shaping the environments that inspire our technological advancements and support our mission.

About the Role

We are seeing an experienced and dynamic Workplace Operations Manager to join our scaling team and establish our first, and new office in Washington DC. As the Workplace Manager you will play a crucial role in establishing and maintaining operational excellence. You will be responsible for building out workplace operations programs; collaborating with our global team; representing partner teams in NYC (security, IT & HR) and building and managing relationships with our key external workplace partners and vendors.

In this role, you will:

• Build the foundations for the Washington DC office both in the current temporary state and long term state.

• Build and maintain relationships with our landlord and other key stakeholders.

• Be an ambassador for culture in Washington DC and stay connected to HQ and other offices.

• Establish and lead initiatives for the office which span across support teams (HR/IT/Security, etc…) and connect to the main business driver in the DC office.

• Work closely with the global workplace team to align office operations with company-wide standards and practices.

• Coordinate office maintenance, supplies and equipment to support day to day operations.

• Plan and execute internal events and activities to foster a positive and collaborative workplace culture and exceptional employee experience.

• Support our comms and events team with external events.

• Manage a regional budget for the DC office.

 You might thrive in this role if you:

• Proven experience as an Office Manager or similar role, preferably in a fast-paced and dynamic environment.

• Excellent communication and interpersonal skills, with the ability to build relationships with internal and external stakeholders.

• Have strong organisational and multitasking skills, with the ability to prioritise effectively.

• Proficiency in Microsoft Office and Google Workplace

• Experience with ticketing systems, visitor management and space planning software similar workplace tools

• Work well with data, ticketing systems, and using information to back up policies.

• Have a passion for building something special from nothing.

This role is based in Washington DC and is required to be in the office 5 days a week. Role will require occasional travel to the New York City office.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. 

We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or any other legally protected status. 

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For US Based Candidates: Pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records.

We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.

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At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.