Full-Time

Restaurant General Manager

Dough Zone USA

Dough Zone USA

51-200 employees

Fast-casual Chinese dumpling and noodle chain

Compensation Overview

$80k - $85k/yr

+ Bonus Program

South San Jose, San Jose, CA, USA + 5 more

More locations: North San Jose, San Jose, CA, USA | Walnut Creek, CA, USA | Berkeley, CA, USA | Campbell, CA, USA | Cupertino, CA, USA

In Person

Interview takes place at one of the store locations.

Category
Operations & Logistics (1)
Required Skills
Sales
Inventory Management

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Requirements
  • At least 3 years of experience in full-service restaurant management or a related field.
  • Ability to communicate in English.
  • Strong leadership qualities.
  • Ability to thrive in a fast-paced environment.
  • Excellent written and verbal communication skills.
  • Strong attention to detail.
Responsibilities
  • Lead daily restaurant operations, overseeing front-of-house and back-of-house teams to ensure smooth and efficient service.
  • Drive sales and profitability through operational excellence.
  • Manage scheduling, training, and onboarding of new hires.
  • Coach and mentor the team, identifying and developing future leaders.
  • Uphold high standards for food quality and monitor service.
  • Proactively address guest feedback to ensure an exceptional dining experience.
  • Enforce adherence to health, safety, and sanitation regulations.
  • Conduct regular inspections and training to maintain a safe and compliant environment.
  • Optimize staff schedules to balance labor costs with service needs.
  • Support the District Manager with budgeting, inventory management, and cost-saving initiatives.
Desired Qualifications
  • Experience with multi-unit operations is highly preferred.

Dough Zone USA operates a fast-casual restaurant chain that serves modern Chinese comfort food, focusing on dim-sum inspired dishes and shareable small plates such as dumplings, bao, and noodles. Dishes are ordered from a paper menu and typically arrive within about 15 minutes, with some items made in-house at each location and others produced in a central kitchen to ensure consistency. The chain differentiates itself by its emphasis on a large variety of affordable dumplings and noodles, a Bao Buddies program for dumpling classes and cultural education, and plans to launch retail products like frozen dumplings and sauces. Its goal is to expand its West Coast presence and enter Texas while bringing accessible, shareable Chinese eats to more diners and building community engagement.

Company Size

51-200

Company Stage

N/A

Total Funding

N/A

Headquarters

Redmond, Washington

Founded

2014

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Simplify Jobs

Simplify's Take

What believers are saying

  • A June 2026 Campbell opening and Berkeley launch show continued unit growth.
  • Houston now has four stores, proving Texas demand beyond the initial Midtown bet.
  • Current hiring across every region signals active expansion, not retrenchment.

What critics are saying

  • San Mateo is temporarily closed, signaling operational fragility in a crowded Bay Area.
  • Houston expansion leans on Stafford production and Westchase hiring; bottlenecks hurt service quickly.
  • A food-safety or labor crisis at Moji or Stafford could cripple the entire system.

What makes Dough Zone USA unique

  • Dough Zone pairs fast-casual speed with hand-made soup dumplings and central-kitchen consistency.
  • Its 2026 footprint spans 29 locations across Washington, Oregon, California, and Houston.
  • The brand owns a recognizable Chinese comfort-food niche, not a generic pan-Asian menu.

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Benefits

Health Insurance

Vision Insurance

Dental Insurance

Paid Time Off

Paid Sick Leave

Holiday Pay

401(k) Retirement Plan

Employee Discount Programs