Accor

Global hotel management, franchising, loyalty programs

General Manager

Business & StrategyConfirmed live in the last 24 hours

Full-timeAuckland, New ZealandNo salary listedIn-person

About the Job

Requirements

Previous experience in hotel operations and food and beverage management.
Demonstrated strategic and operational leadership experience, including the ability to articulate direction and coach the team.
A proven track record of maintaining excellent product and service standards.
Demonstrated commitment to continuous improvement and learning.
Ability to build, maintain, and seek new opportunities and partnerships within the local market.
Passion for delivering a memorable guest experience and creating guest loyalty.

Responsibilities

Lead the hotel with a hands-on approach and a focus on achieving a high level of guest service.
Provide strategic leadership to achieve the hotel's financial and operational objectives.
Develop and implement strategies to enhance guest satisfaction and drive revenue growth.
Communicate effectively with key stakeholders and hotel owners.
Lead, develop, and inspire the team to create a strong team culture and exceptional guest experiences.

Job Description

As General Manager, you will have a hands on approach, a drive for achieving a high level of guest service and a strong leader of the people.

A highly organized individual, who will lead the Hotel.
Providing strategic leadership to achieve the hotel's financial and operational objectives.
Developing and implementing innovative strategies to enhance guest satisfaction and drive revenue growth.
A high level of effective communication with key stakeholders & Hotel Owners.
Providing strategic leadership to achieve the hotel's financial and operational objectives.
Developing and implementing innovative strategies to enhance guest satisfaction and drive revenue growth.
Leading, developing and inspiring the team to create a great team culture and exceptional guest experiences.

Qualifications

Previous experience in Hotel Operations & Food & Beverage Management
Demonstrated strategic and operational leadership experience, with the ability to clearly articulate direction and coach the team.
A proven track record of maintaining excellent product and service standards.
Demonstrated commitment to continuous improvement and learning
Ability to build, maintain and seek new opportunities / partnerships within the local market
A positive and energetic attitude
An infectious passion for delivering a memorable guest experience and creating loyalty of guests.

Additional Information

An exciting opportunity to lead this TRIBE Hotel in New Zealand
Commitment to your continuous growth with development opportunities via Learn Your Way at Accor
Private Healthcare
Incredible Accor Heartist Benefits - discounted Food & Beverage & Accommodation Worldwide

Our commitment to Diversity & Inclusion:

‘’We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you're welcome to let us know.’’

“Pioneering the Art of Responsible Hospitality, connecting cultures with Heartfelt care”

About the Company

Accor

Global hotel management, franchising, loyalty programs

Accor operates a global portfolio of hotel brands spanning economy to luxury, providing hotel management and franchising services in the travel and tourism sector. Its revenue comes from room bookings, food and beverage services, and management fees earned from franchised properties. The company runs a loyalty program called A Club to boost guest retention and engagement. Growth is aided by strategic acquisitions, such as Adoria for corporate catering solutions and a stake in Squarebreak for upscale villa rentals. Accor pairs global expertise with local knowledge to deliver consistent hospitality experiences at scale, while pursuing sustainability and positive impact on guests, communities, and the environment. The overall goal is to offer reliable, high-quality experiences across markets and to grow responsibly through responsible expansion and sustainable practices.

Company size: 10,001+
Company stage: IPO
Headquarters: Issy-les-Moulineaux, France
Founded: 1967

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