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Papa John's

Pizza delivery and carryout services

Manager Designate

Food & Beverage Operations ManagementConfirmed live in the last 24 hours
Full-timeTopeka, KS, USANo salary listedIn-person

About the Job

Responsibilities

  • Ensure compliance with the Company’s product and customer service standards under the direction and supervision of the General Manager.
  • Ensure each delivered product meets Papa John’s standards and accurately reflects the customer’s order.
  • Communicate, train, and promote quality standards to team members using available tools, including the Operations Manual and Team Member Handbook.
  • Recommend performance actions regarding team members to the General Manager, and ensure the team is quality- and customer-focused while building an atmosphere of teamwork, energy, and fun.
  • Manage sales goals by providing prompt and friendly customer service, building check averages through team member product training and sales execution, and seeking additional sales through traditional and non-traditional methods by executing local restaurant marketing and creating a positive community presence.
  • Manage profit goals, keep food, labor, and other controllable costs within budget, correct budget deviations using the PROFIT System, and execute administrative and cash management duties.
  • Plan and manage adequate inventory levels using the restaurant’s computerized inventory system to meet sales demands and minimize loss.
  • Manage company assets by ensuring the restaurant is clean and fully equipped, equipment operates properly, and the restaurant meets safety and security standards.
  • Manage shifts and execute Company policies, procedures, programs, and systems while maintaining compliance with federal, state, and local laws and ethical business practices.
  • Develop the competencies required to become a General Manager.

About the Company

Papa John's

Pizza delivery and carryout services

Papa John's offers pizza delivery and carryout through a mix of company-owned and franchised stores. Customers place orders online or by phone for delivery or pickup, and the company earns revenue from pizzas, sides, and beverages, alongside royalties from franchisees. Its pizzas are built around high-quality ingredients, with detailed nutritional information provided to appeal to health-conscious customers. A rewards program and promotional codes drive repeat business and attract price-sensitive buyers. Compared to competitors, Papa John's emphasizes ingredient quality and transparency, and uses a franchising model to expand its footprint while maintaining direct customer relationships through online ordering and loyalty incentives. The company aims to make convenient, higher-quality pizza accessible to a broad customer base and grow its network and sales through both direct and franchised channels.

Company size
10,001+
Company stage
IPO
Headquarters
Jeffersontown, KY
Founded
1984

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