BASIC PURPOSE OF THE JOB

Provides advanced technical support under the direct supervision of a pharmacist. Responsibilities include medication preparation, medication distribution, sterile compounding as applicable, inventory management, pharmacy automation, medication billing, quality improvement activities, and training of pharmacy personnel. Pharmacy Technician II builds upon foundational technician competencies whiledemonstratingincreased independence and technicalproficiencyin preparation for advancement to Pharmacy Technician III.

REPORTS TO

Pharmacy Coordinator or Pharmacy Manager

JOB REQUIREMENTS

Minimum Education: High school diploma or equivalent preferred.

License/Certification Required: Registration with the Tennessee Board of Pharmacy required within 90 days of employment. Active, approved national pharmacy technician certification required at hire.

Minimum Work Experience: Minimum one (1) year of pharmacy technician experience. Health system pharmacy experience preferred.

Preferred Qualifications:

Health system pharmacy experience.

Experience with sterile compounding.

Experienceutilizingautomated medication distribution systems and electronic health records.

Demonstrated commitment to professional development and advancement within the pharmacy technician career ladder.

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES

Intermediate knowledge of pharmacy operations and medication distribution processes.

Proficiencywithpharmacy automation, technology systems, and inventory management.

Knowledge of sterile compounding practices applicable to assigned responsibilities.

Ability to prioritize competing responsibilities whilemaintainingaccuracy.

Effective communication and interpersonal skills.

Ability to mentor and train pharmacy technicians and learners.

Demonstrates professionalism, accountability, sound operational judgment, anda commitmentto continuous improvement.

DUTIES AND RESPONSIBILITIES

Performs all duties and responsibilities of PharmacyTechnician I.

Performs sterile compounding, when applicable,in accordance withUSP standards, departmental procedures, and applicable regulatory requirements.

Performs advanced pharmacy automation and technology functions, including automated dispensing cabinet maintenance, carousel operations, barcode and labeling support, and related system troubleshooting.

Performs advanced inventory management activities, discrepancy resolution, billing corrections, and medication distribution support.

Assistswith training, orientation, and competency development of pharmacy technicians, interns, students, and other assigned personnel.

Participatesin departmental quality improvement, medication safety, workflow optimization, and regulatory readiness initiatives.

Demonstrates increased technicalproficiencywhile supporting efficient pharmacy operations across assigned practice areas.

Maintains compliance with applicable laws, regulations, accreditation standards, departmental policies, and organizational procedures.

Collaborateseffectively with pharmacists, providers, nursing staff, patients, and other healthcare professionals to resolve medication distribution and operational issues.

Performs other duties and responsibilities as assigned in support of departmental and organizationalobjectives.

PHYSICAL REQUIREMENTS-Note: Reasonable accommodations may be made for individuals with disabilities to perform the essential functions of this position.

Light lifting, pushing and pulling is required for 10-20 lbs occasionally and frequent moving of objects of less than 10 lbs is required. Frequent sitting with some walking, standing, squatting, bending and reaching is required. Keyboard/computer use and/or repetitive motions may be required.

Come work where you can make a difference everyday.

About the company

Dolly Parton Children's Hospital is the pediatric hospital within East Tennessee Children's Hospital. It provides emergency, inpatient, surgical, intensive, neonatal, diagnostic, and specialty care for infants, children, and adolescents. The hospital serves families across East Tennessee through pediatric clinical programs and the broader children's health network. Care teams include pediatric physicians, nurses, therapists, child-life specialists, technicians, and family-support professionals. Hospital operations are supported by laboratories, imaging, pharmacy, facilities, technology, patient access, and administration.

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Dolly Parton Children's Hospital

Pharmacy Technician

About the job

About the company