Field Technician 3
About the job
- Eligibility for U.S. employment without sponsorship.
- A minimum age of 21 years.
- A valid driver's license, subject to successful verification through a Department of Motor Vehicles check.
- A minimum of 12 months of experience as a field technician.
- Understanding of fiber optic networks, basic telecommunications, and video.
- Basic knowledge of Apple iPad.
- Ability to communicate effectively in English, including speaking, reading, writing, and comprehension, as necessary for job performance and workplace communication.
- Proficiency in Microsoft Office applications, including Teams and teleconferencing applications.
- Functional use of common office equipment, computers, and office software.
- Ability to distinguish colors and audible tones.
- Ability to operate mechanized equipment such as a bucket truck, excavators, and trencher.
- Ability to climb poles up to 40 feet and operate bucket trucks with ladders exceeding 32 feet.
- Ability to maintain a clean driving record as defined by the current fleet insurance underwriter.
- Ability to work indoors and outdoors and travel by vehicle to various businesses and residences.
- Ability to work overtime, nights, and weekends when required.
- Ability to understand and follow safety procedures, complete pre-job safety planning tools, and complete required safety-related paperwork.
- Perform residential installation and troubleshooting of internet connectivity, telecommunications, and video services.
- Respond to support issues through truck rolls and telephone support to troubleshoot on-site connectivity for phone, internet, and video services.
- Resolve technical problems involving Local Area Networks, Wide Area Networks, internet connectivity, telecommunications, and video.
- Conduct low-voltage and fiber-infrastructure wiring and troubleshoot related issues.
- Offer remote assistance to support technicians and engineers.
- Ensure timely and accurate completion of work orders.
- Ask questions to determine the nature of customer problems and guide customers through the problem-solving process.
- Use a customer relationship management system for support tickets and trouble-ticket resolution.
- Complete assigned work orders promptly and accurately.
- Receive location information and task assignments through dispatch software or personnel.
- Handle challenging situations and emotionally charged customers.
- Respond promptly to customer inquiries and concerns.
- Lead by example and follow the guidelines and policies in the Race Communications Employee Handbook.
- Assist the Field Technician team by training and mentoring new team members so they can perform their jobs safely and efficiently.
- Operate a bucket truck, excavators, and trencher.
- Deploy and remove traffic-control devices to maintain safety in work areas on streets or roadways.
- Operate equipment and machinery within manufacturer-specified weight capacities.
- Perform vehicle and equipment pre-operation and post-operation maintenance.
- Maintain awareness of hazards such as uneven terrain, loose pets, and slippery walkways.
- Maintain a safe distance from aggressive or unrestrained animals and other hazards, including loose pets, children, and live obstacles.
- Observe hazards and report concerns or accidents to a supervisor or safety professional, participating in investigations as needed.
- Understand and respond appropriately to safety hazards and warning devices, including backup alarms, smoke, fumes, odors, warning tags, and warning sirens.
- Perform other duties as assigned.
- A high school diploma, GED, or equivalent combination of education and experience.
- Proficiency in Spanish.
About the company
Race Communications provides fiber-optic internet, television, and phone services across California, with a focus on areas that larger providers overlook. It builds and operates high-speed fiber networks to connect communities in urban and rural regions. Unlike many peers, it is founder-led and family-owned, and it has grown with strategic backing from Oak Hill Capital and other partners to accelerate network deployment, including a recent capital raise and the acquisition of Atherton Fiber. The company’s goal is to expand its fiber footprint so more California locations — up to about one million — have access to reliable high-speed connectivity.
Company Size
201-500
Company Stage
Debt Financing
Total Funding
$500M
Headquarters
South San Francisco, California
Founded
1994
Get referred to Race Communications
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Simplify's Take
What believers are saying
- On August 26, 2026, Race announced Dinuba buildout for 4,000 homes and businesses.
- Race began 2026 construction in Lodi, Madera, and Bakersfield, adding 30,000-plus addresses.
- Its 2024 $500 million capital raise funds up to one million California locations.
What critics are saying
- Turlock officials escalated inspections in March 2026 after property-damage complaints from Race crews.
- BBB listed 28 complaints in three years, signaling recurring service and restoration friction.
- Permit suspensions or chargebacks in repeated cities halt trenching, crippling Race's expansion model.
What makes Race Communications unique
- Race is California-only, founder-led, and still privately controlled by Raul Alcaraz and Oak Hill.
- Its network is pure FTTH, delivering symmetrical 10 Gbps service and local customer support.
- Race targets overlooked California towns, not national metros, across more than 50 active markets.
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Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
401(k) Company Match
Paid Vacation
Paid Sick Leave
Paid Holidays
Growth & Insights and Company News
6 month growth
21%1 year growth
21%2 year growth
21%Race Communications announces multimillion-dollar investment to bring 100% fiber internet to Dinuba. DINUBA, Calif., Aug. 26, 2026 - Race Communications today announced plans to expand its leading privately held 100% fiber-to-the-home (FTTH) network to the City of Dinuba, continuing the company's rapid growth across California. Expected to connect 4,000 homes and businesses throughout the city to future-proof fiber-optic internet, the multimillion-dollar private investment will better equip thousands for online work, play, and school. Building upon the company's more than $200 million California expansion, construction throughout Dinuba is anticipated to begin this fall. Residents interested in construction updates or learning more about Race's services can visit Race.com. "Expanding into Dinuba is an exciting step forward for Race as we continue to grow across California and Tulare County," said Raul Alcaraz, Race Communications CEO. "It's clear that Race is committed to delivering fast, reliable internet. We're determined to bring as many cities as possible the connectivity they need to thrive whether at work or at home, and Dinuba won't be left behind." Soon to be powered by a true fiber infrastructure, Dinuba's homes and businesses will gain access to more consumer choice, leading to better pricing, better customer service, and a better experience online. Race's 10 gigabit, symmetrical upload and download speeds lay a stronger foundation for Dinuba's future growth. Connected and powered by a California-based team, Race now delivers reliable 100% fiber internet to more than 50 California markets. Across California, Race has invested more than $650 million and has an additional investment of more than $200 million underway for 2026 to build out the company's all-fiber network and accelerate local connectivity and economic growth. Residents interested in construction updates or learning more about Race's services can visit Race.com. About Race Communications Race Communications is a leading provider of fiber-to-the-home (FTTH) services, committed to delivering reliable, high-speed internet to communities across California. Founded in 1994, Race is dedicated to bridging the digital divide and providing cutting-edge technology. As California's leading privately held 100% FTTH provider, Race has leveraged public grants and private investments totaling more than $650 million. For more information, please visit Race.com or call 877.722.3833. August 26, 2026 anja.grcar
Race Communications kicks off multimillion-dollar investment in city of Lodi. July 28, 2026 Race Communications broke ground on a fiber-optic network expected to connect 17,000 Lodi homes and businesses to gigabit internet service, crediting the city's Public Works department as an essential partner in getting the project underway. Read Full News Story HERE
Race Communications launches Madera fiber network for 9,000 properties. June 10, 2026 Race Communications has begun construction on a fiber-optic network in Madera that is expected to bring high-speed internet access to more than 9,000 homes and businesses, the company said in an announcement Wednesday. The project is part of Race's ongoing expansion in the Valley, where the company has been growing its fiber-to-the-home network in multiple communities. The California-based provider said residents can sign up for construction updates and pre-sale information at the company's website. The network is designed to expand access to multigigabit internet services and increase broadband options. Property owners will receive notifications via mail and other outreach efforts, including door hangers and yard signs, according to the company. "A reliable, high-speed network is essential for communities to be able to grow and stay connected," Jim Miller, Race Communications vice president of government affairs, said in a statement. The Madera project follows similar expansion efforts in the Valley. Earlier this year, Race announced the completion of the initial phase of its Chowchilla fiber network, bringing more than 4,000 residents and businesses online. The company also recently broke ground on a major deployment in Bakersfield. Company officials said the investment reflects increasing demand for high-capacity broadband infrastructure as more residents and businesses rely on digital connectivity. The company said its fiber network is capable of delivering symmetrical speeds, providing equal upload and download capacity.
News Updates Race Communications accelerates major California expansion. March 26 2026 California's leading privately held 100% fiber provider invests over $200M in 25+ markets San Francisco, CA. (March 26, 2026) - Race Communications, California's leading privately held 100% fiber-to-the-home (FTTH) provider, is accelerating a major expansion across key regions of the state including San Joaquin Valley, Sacramento Valley, San Diego County, and Southern California. Backed by an initial planned investment of more than $200 million, without the use of taxpayer dollars, the expansion will bring Race's fiber deployments to more than 25 cities, including Bakersfield, Fresno, Atwater, Merced, Porterville, and Modesto, following recent successful launches in Lancaster, Ridgecrest, Chico, and Palmdale. This expansion underscores the scale and speed of Race's statewide growth. To-date, Race has invested more than $650 million in California's fiber infrastructure with an active presence in over 50 markets. Focused on meeting the needs of Californians, Race is leading telecommunications and the next generation of connectivity across the state. "No other provider is investing at this scale and pace. We have always believed that every Californian deserves access to world-class internet, not the slow, inconsistent service that big telecom has delivered for decades," said Raul Alcaraz, Race Communications founder and CEO. "Our commitment to California is clear, and it's not new. We have been serving Californians since 1994. We're moving aggressively to make these expansions a reality because hundreds of thousands of Californians are done waiting for a better way to connect. And we intend to keep this promise." Race is actively deploying true-fiber infrastructure across targeted markets, bringing ultra-fast 10 gigabit fiber internet to homes and businesses throughout California. Building on its 2025 acquisition of Atherton Fiber, Race has strengthened the company's presence in the Bay Area, accelerating the company's statewide deployment. "Race is California through and through, and we have no plans of slowing down. We understand how important a high-quality online experience is for every city, and we're proud to continue building an infrastructure that truly supports the way Californians live and work," said Alcaraz. Municipalities interested in joining Race's growing California network can learn more at race.com. About Race Communications: Race Communications is a leading provider of fiber-to-the-home (FTTH) services, committed to delivering reliable, high-speed internet to communities across California. Founded in 1994, Race is dedicated to bridging the digital divide and providing cutting-edge technology. As California's largest privately held 100% FTTH provider, Race has leveraged public grants and private investments totaling more than $650 million. For more information, please visit Race.com or call 877.722.3833.
Race Communications accelerates major California expansion. California's leading privately held 100% fiber provider invests over $200M in 25+ markets. SAN FRANCISCO, March 26, 2026 (GLOBE NEWSWIRE) - Race Communications, California's leading privately held 100% fiber-to-the-home (FTTH) provider, is accelerating a major expansion across key regions of the state including San Joaquin Valley, Sacramento Valley, San Diego County, and Southern California. Backed by an initial planned investment of more than $200 million, without the use of taxpayer dollars, the expansion will bring Race's fiber deployments to more than 25 cities, including Bakersfield, Fresno, Atwater, Merced, Porterville, and Modesto, following recent successful launches in Lancaster, Ridgecrest, Chico, and Palmdale. "Race is California through and through, and we have no plans of slowing down. We understand how important a high-quality online experience is for every city,..." "No other provider is investing at this scale and pace. We have always believed that every Californian deserves access to world-class internet, not the slow,..." "Our commitment to California is clear, and it's not new. We have been serving Californians since 1994. We're moving aggressively to make these expansions a..." "Race is California through and through, and we have no plans of slowing down. We understand how important a high-quality online experience is for every city,..." "No other provider is investing at this scale and pace. We have always believed that every Californian deserves access to world-class internet, not the slow,..." "Our commitment to California is clear, and it's not new. We have been serving Californians since 1994. We're moving aggressively to make these expansions a..." "Race is California through and through, and we have no plans of slowing down. We understand how important a high-quality online experience is for every city,..." This expansion underscores the scale and speed of Race's statewide growth. To-date, Race has invested more than $650 million in California's fiber infrastructure with an active presence in over 50 markets. Focused on meeting the needs of Californians, Race is leading telecommunications and the next generation of connectivity across the state. "No other provider is investing at this scale and pace. We have always believed that every Californian deserves access to world-class internet, not the slow, inconsistent service that big telecom has delivered for decades," said Raul Alcaraz, Race Communications founder and CEO. "Our commitment to California is clear, and it's not new. We have been serving Californians since 1994. We're moving aggressively to make these expansions a reality because hundreds of thousands of Californians are done waiting for a better way to connect. And we intend to keep this promise." Race is actively deploying true-fiber infrastructure across targeted markets, bringing ultra-fast 10 gigabit fiber internet to homes and businesses throughout California. Building on its 2025 acquisition of Atherton Fiber, Race has strengthened the company's presence in the Bay Area, accelerating the company's statewide deployment. "Race is California through and through, and we have no plans of slowing down. We understand how important a high-quality online experience is for every city, and we're proud to continue building an infrastructure that truly supports the way Californians live and work," said Alcaraz. Municipalities interested in joining Race's growing California network can learn more at Race.com. About Race Communications: Race Communications is a leading provider of fiber-to-the-home (FTTH) services, committed to delivering reliable, high-speed internet to communities across California. Founded in 1994, Race is dedicated to bridging the digital divide and providing cutting-edge technology. As California's largest privately held 100% FTTH provider, Race has leveraged public grants and private investments totaling more than $650 million. For more information, please visit Race.com or call 877.722.3833.