Logistics & Transportation·Confirmed live in the last 24 hours·
Full-timeCincinnati, OH, USA
About the Job
Requirements
A GED is required; a college degree is preferred, or equivalent experience.
One to three years of experience in third-party logistics or freight brokerage.
Ability to work in the office Monday through Friday from 8:00 a.m. to 5:00 p.m.
Flexibility to work outside regular office hours, including evenings, weekends, and holidays, as needed to keep loads on schedule and resolve issues.
Responsibilities
Book loads and cover freight with carriers for the assigned customer sales team through inbound and outbound calls, freight-board postings, and other methods; vet and negotiate with carriers.
Build a carrier book of business to establish reliable capacity for regular lanes.
Manage loads from dispatch through delivery and provide updates to the customer sales team according to company procedures.
Minimize carrier falloffs and consistently secure backup carriers.
Resolve carrier and load issues and communicate them to the customer sales team and external stakeholders when necessary.
Prioritize and plan freight coverage needs for the customer sales team, with minimal oversight, for both short-term and longer-term needs to allow time to source the best carrier.
Logistics Coordinator/Operations Specialist
Cincinnati, OH - Full Time
Join Gateway Logistics, Inc., an expanding Logistics Firm, 5X Cincinnati Best Places to Work Nominee, where your success is driven by measurable goals, and a leadership team with 125+ years of industry expertise.
We are looking for an experienced Operations Specialist is responsible for the end-to-end management of the Carrier Process including negotiation, track & trace, and relationship development with carriers; in addition to communicating with internal stakeholders (Customer Sales Representative, Management) and when necessary external stakeholders (Customers). The purpose of the Operations Specialist is to procure the highest quality carrier at the best possible rate while also facilitating excellent customer service by obtaining status updates from carriers and providing communication to stakeholders per company procedure.
What We Offer
Competitive Base Pay (depending on education and experience)
Monthly performance-based bonuses
Full Benefits Medical Dental, Vision, Life, 401K Match
High-Energy Culture Collaborative team environment
No Non-Compete We invest in your success, not restrict your future
Professional Requirements:
GED required; college degree preferred or equivalent experience
1-3 years' experience in 3PL or Freight Brokerage
In-office work hours: Monday – Friday 8:00am -5:00pm.
Flexibility to work outside of in-office work hours including evenings, weekends and holidays is required as needed to ensure loads are on schedule and issues resolved.
What You’ll Do
Book loads/cover freight with carriers (including carrier vetting and negotiation) for the assigned customers sales team by various methods including inbound and outbound phone calls, posting loads to freight boards, etc.
Builds carrier book-of-business to establish deep capacity of coverage for regular lanes.
Manage loads from dispatch to delivery and provide needed updates to customer sales team per company procedure.
Minimal falloffs of Carriers and consistently secures back-up carriers.
Resolve issues with carriers/loads as they arise and communicate them to the customer sales team and outside stakeholders if necessary.
Consistently prioritizes and plans customer sales team’s freight coverage needs with minimal oversight in both short-term (same day, week of) and long term (next week, next month) scenarios to provide maximum time to source best carrier possible.