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ZOLL Medical

Emergency care medical devices and software

MedEd & Marketing Communications Manager - Italy & Emerging Markets

Marketing Generalist & ManagementConfirmed live in the last 24 hours
Full-timeRemote in Italy$40k - $45k

About the Job

Requirements

  • At least 5 years of experience in Marketing Communications; medical device or pharmaceutical experience is strongly preferred.
  • At least 3 years of experience in a hands-on, field-facing marketing or events operations role.
  • Experience working with external agencies, vendors, and print and digital production workflows.
  • Experience interacting with physicians and key opinion leaders and managing compliant medical education activities.
  • Operational excellence in planning, prioritization, and follow-through.
  • Project management capability, including orchestrating multiple projects in a fast-paced, high-visibility environment.
  • Strong documentation discipline and audit readiness.
  • Clear written and verbal communication skills and the ability to brief and manage agencies.
  • Proven success in matrix organizations and cross-functional delivery.
  • Accuracy in managing budgets, claims, translations, and logistics.
  • Proficiency with Office 365.
  • Ability to manage communication budgets, track campaign and event spending, reconcile invoices, and interpret usage and performance data to inform investment and content decisions.
  • Ability to translate briefs and strategic objectives into operational plans with clear timelines, owners, and success criteria.
  • Ability to adapt to evolving business needs and market feedback while maintaining compliance and quality.
  • Ability to support on-site event execution and occasional after-hours coordination due to multi-country scheduling.

Responsibilities

  • Adapt and localize EMEA marketing collateral, including promotional assets, sales tools, and digital content, to local market needs, indications, claims, and compliance standards.
  • Coordinate translation and linguistic review, ensuring clinical correctness and brand consistency across markets.
  • Manage production workflows with agencies and suppliers to deliver assets on specification, on time, and within budget.
  • Track asset usage and performance indicators to inform refresh, reprint, and retirement decisions.
  • Build and manage event plans, timelines, and checklists, and define event scope and budgets.
  • Identify, evaluate, and secure venues aligned with event objectives, budget, and compliance requirements.
  • Coordinate graphics and event materials with EMEA Events and Creative Services.
  • Prepare invitations for speakers, chairpersons, and attendees, and coordinate attendee communications.
  • Draft, route, execute, and archive venue and speaker/chairperson contracts in accordance with procedures.
  • Ensure pre- and post-event compliance, including eligibility checks, declarations, and key opinion leader tracking.
  • Maintain complete, audit-ready event files and follow archiving standards.
  • Manage participant coordination, including travel and accommodations when applicable.
  • Coordinate booth and stand setup and dismantling, and supervise vendors and agencies on site.
  • Provide on-site support to ensure smooth event execution and mitigate risks.
  • Verify event deliverables, reconcile invoices, and allocate costs to the correct budget lines and cost centers.
  • Produce post-event summaries covering attendance, feedback, budget adherence, and learnings.
  • Own operations for medical education events, sales meetings with Marketing and Sales, sales training with Education, and national and local congresses and scientific events.
  • Serve as the main point of contact with event-organizing secretariats.
  • Define sponsorship formats and visibility opportunities with Marketing, and ensure fulfillment.
  • Create and maintain trackers for contracts, purchase orders, invoices, accruals, and variances, and proactively flag risks.
  • Ensure agreements are executed, tracked, and archived in ContractSafe in accordance with policy.
  • Support the Marketing Manager with budget monitoring, forecasting inputs, and variance analysis.
  • Maintain the company e-commerce platform for marketing materials, including content currency, approvals, stock levels, and supplier lead times.
  • Oversee marketing warehouse logistics and shipping to field teams in coordination with Logistics.
  • Manage production and lifecycle of physical assets, including roll-ups, banners, displays, demo units, and mannequins.
  • Track utilization and country-level distribution of brochures and collateral, and generate periodic usage and replenishment reports.
  • Manage and update the ZOLLNET internal portal with relevant marketing communications and medical education materials, maintain user access, and deactivate inactive users in accordance with policy.
  • Manage and maintain a central library of digital medical education content.
  • Support corporate website management for in-scope countries, including translation validation, local content review, brand and claims consistency, and alignment with EMEA standards.
  • Ensure document control, including versioning, approvals, retirements, and proper archiving.
  • Define, standardize, and maintain Marketing and Medical Education procedures, templates, and standard operating procedures, and ensure adoption and consistent execution.
  • Promote compliance requirements across activities and maintain audit-ready documentation.
  • Implement operational dashboards, trackers, and review cadence.
  • Identify process gaps and lead corrective actions and continuous improvements.
  • Collaborate with Sales, Business Development, Creative Services, Education, and Global Marketing to deliver cohesive, aligned, and compliant programs.
  • Support field teams with timely, appropriately formatted materials and event enablement.
  • Build relationships with physicians, customers, and key opinion leaders while upholding compliance.
  • Perform other activities as assigned by Medical Education and Marketing.
  • Travel approximately 20% across EMEA, with some weekend travel as needed.

Desired Qualifications

  • Medical device or pharmaceutical marketing communications experience is strongly preferred.
  • Experience with contract routing and archiving systems such as ContractSafe, and managing purchase orders and invoices, is preferred.
  • Experience in cardiac care or cardiovascular healthcare is a plus.
  • Familiarity with portals and e-commerce is a plus.
  • Italian is strongly preferred because Italy is the primary market responsibility.
  • Additional European languages are a plus.

About the Company

ZOLL Medical

Emergency care medical devices and software

ZOLL Medical develops and markets medical devices and software for emergency and critical care. Its products include defibrillators and automated external defibrillators (AEDs), mobile ECG systems, disposable electrodes, temperature management devices, and sleep apnea therapies, all complemented by software that integrates with the hardware to manage and analyze patient data. The products are designed for hospitals, emergency medical services (EMS), and other healthcare facilities worldwide, offering an end-to-end solution that combines hardware and data software. The goal is to improve patient outcomes and boost clinical and operational efficiency through reliable, integrated devices and data-enabled software for emergency and critical care.

Company size
1,001-5,000
Company stage
Acquired
Total funding
$2.2B
Headquarters
Chelmsford, MA
Founded
1980

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