Executive – Employee Experience - HR Executive
About the job
- A Bachelor's degree in Human Resources, Business Administration, Psychology, or a related discipline, with at least 2 years of relevant HR experience.
- Strong exposure to retail or frontline hiring and employee lifecycle operations; office hiring experience is a plus.
- Ability to manage end-to-end recruitment for high-volume roles and multiple stakeholders, including sourcing, interviewing, offers, and onboarding coordination.
- Proficiency with HR information systems and ability to maintain data accuracy and manage HR administration, training, and funding processes.
- Experience handling employee relations matters, including grievances, conflict management, investigation support, corrective actions, and disciplinary processes.
- Ability to communicate and manage stakeholders effectively, influencing and partnering with line managers across retail and office teams.
- Proficiency in Microsoft Office, including Excel, PowerPoint, and Word, and comfort with reporting and tracking hiring funnels, vacancy dashboards, and onboarding status.
- Ability to use artificial intelligence tools such as ChatGPT and Claude for content drafting, idea generation, and productivity.
- Passion for the beauty industry and a collaborative approach to working with the team.
- Drive retail hiring and partner with the retail team and line managers on end-to-end recruitment, including sourcing, screening, interviewing, and offers, while maintaining speed, quality, and a strong candidate experience.
- Support office hiring for Sales & Marketing and local functions, manage end-to-end recruitment, and provide hiring guidance.
- Serve as a bridge between employees and managers, maintaining clear and consistent communication and alignment on company policies and practices.
- Respond to employee enquiries and provide practical guidance in line with local employment laws and HR best practices.
- Support the resolution of employee relations matters, mediate disputes, coach managers on corrective actions, and coordinate disciplinary processes when required.
- Own HR information system data accuracy and integrity, and partner with the Regional Center of Excellence to enhance system functionality and user experience.
- Coordinate pre-onboarding, onboarding, and off-boarding experiences.
- Prepare, issue, and maintain properly filed HR letters, including offer, confirmation, increment, bonus, promotion, disciplinary, and resignation acceptance letters.
- Support immigration and employment pass processes, including work permits and visas, where applicable.
- Administer government funding claims accurately and on time, liaising with relevant authorities as required.
- Plan and run employee engagement activities, support company events, and undertake other assigned projects.
- Office hiring experience is a plus.
About the company
LUXASIA operates as an omnichannel beauty brand-builder in Asia Pacific. It helps luxury beauty brands enter markets and grow by delivering integrated services across luxury retail, online commerce, consumer marketing and analytics, and supply chain management. The company works with a broad portfolio of over 100 brands and has joint ventures with major players like LVMH, Revlon, Puig, Shiseido, and Orveon to extend its reach. Its platform combines on-the-ground retail presence with digital channels and data-driven marketing to manage every step of a brand’s growth in the region. LUXASIA differentiates itself through its scale (15 markets and 2700 employees), deep regional expertise, and a full-suite, end-to-end service offering under one roof. The company's goal is to help luxury brands successfully enter Asia Pacific and expand their market presence, while providing opportunities for its people to grow and contribute as part of a collaborative team.
Company Size
501-1,000
Company Stage
N/A
Total Funding
$6.9M
Headquarters
Singapore, Singapore
Founded
1986
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Simplify's Take
What believers are saying
- 2026 awards in Malaysia, Vietnam, and Indonesia validate recent retail execution.
- New boutiques and concepts in Malaysia, Vietnam, and Indonesia show active door expansion.
- India luxury beauty demand is forecast to double by 2028, supporting brand onboarding.
What critics are saying
- Luxury beauty dependence leaves 90% of revenue exposed to brand-partner concentration.
- Localization in India is running late, threatening Fenty and Laura Mercier execution.
- Any major brand exit would damage LUXASIA's omnichannel model and partner credibility quickly.
What makes LUXASIA unique
- LUXASIA spans 15 APAC markets, serving 100-plus luxury beauty brands.
- It owns end-to-end capabilities: retail, ecommerce, consumer marketing, analytics, and supply chain.
- Its India and Southeast Asia localization wins attract brands like Creed, Fenty, and Chantecaille.
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Benefits
- Health Insurance
- Mental Health Support
- Training Programs
- Employee Discounts