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Highgate

Hospitality and travel-focused venture capital

Director of Sales & Marketing

Account ExecutiveUpdated on Nov 10
Full-timeSt Pete Beach, FL, USANo salary listedIn-person

About the Job

Requirements

  • A bachelor's degree in Marketing is preferred.
  • At least 3 years of experience as a sales leader, including prior hotel sales experience.
  • Proven success leading sales and marketing for a large, full-service resort, convention hotel, or complex hospitality property with substantial ballroom, meeting, catering, and event facilities.
  • Demonstrated ability to personally generate, negotiate, and close significant group and catering business, with a measurable track record of achieving or exceeding revenue budgets.
  • Experience dealing with and communicating with ownership groups and asset management.
  • Proficiency in managing and using sales automation systems, including DELPHI, and property management systems.
  • Experience working collaboratively with revenue management.
  • Well-rounded knowledge of all market segments and channel sources, and the ability to develop a strategic plan for each.
  • Ability to direct, lead, train, motivate, and drive a direct sales team, and develop a cooperative and competitive team spirit and winning attitude.
  • Demonstrated ability to build, coach, and hold a high-performing sales and catering team accountable for measurable production goals, proactive prospecting, and new business development.
  • Proficiency in Microsoft Office, including Word, Excel, and PowerPoint.
  • Ability to multitask and prioritize departmental functions to meet deadlines.

Responsibilities

  • Lead and drive top-line revenue for traditional sales segments, including group, volume transient, and catering.
  • Develop and execute a comprehensive group and event sales strategy focused on increasing qualified leads, site inspections, conversion rates, average group rates, banquet revenue, and total account value.
  • Assess and respond to market trends, market share, and the competitive hotel environment.
  • Develop and execute an integrated marketing strategy encompassing digital marketing, social media, email campaigns, public relations, paid media, and strategic partnerships to increase brand awareness, drive qualified group and transient demand, and generate measurable revenue growth.
  • Develop and implement a marketing communications plan to achieve the desired hotel positioning, and manage the sales and marketing budget supporting all initiatives.
  • Build strategic partnerships with Visit St. Pete-Clearwater, destination management organizations, meeting and event industry associations, and regional business organizations to increase resort visibility and qualified group demand.
  • Act as the hotel's voice of the customer and communicate key issues and concerns at all levels of the organization.
  • Read, assimilate, and use Smith Travel Research data, financial profit-and-loss statements, sales mix, forecasting, group pace and position, and other traditional hotel reports.
  • Understand and communicate market trends, demand generators, supply and demand, and economic factors affecting hotel performance.
  • Monitor group booking pace, definite and tentative business, lost business, lead sources, booking windows, and event profitability; implement corrective actions to achieve or exceed revenue and market-share goals.
  • Conduct comprehensive competitive-set reviews and SWOT analyses, and monitor new supply.
  • Understand geographic source markets and develop a plan to penetrate primary markets.
  • Develop and implement key segment strategy and manage existing and target key accounts.
  • Design effective sales deployment schemes and market assignments.
  • Develop sales goals designed to achieve budget and market-share targets.
  • Manage sales activities and travel schedules.

About the Company

Highgate

Hospitality and travel-focused venture capital

HTV is the venture capital arm of Highgate, funding early-stage and growth-stage technology companies that serve the hospitality and travel industries, with a focus on Seed and Series A rounds in North America and Europe. It backs startups in areas like revenue management, B2B marketplaces, business intelligence, alternative accommodations, and restaurant tech, providing capital and strategic support to help them scale. HTV stands out by combining hospitality domain expertise with venture funding, leveraging Highgate’s asset base of over 500 owned or managed hotels, 84,000+ rooms, and more than $20 billion in assets under management to accelerate portfolio growth. Its goal is to grow tech-enabled hospitality and travel ecosystems by aligning portfolio company success with Highgate’s network, resources, and strategic interests.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
New York City, New York
Founded
Not listed

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