Lead Treatment Coordinator/Case Acceptance Manager

Description

Lead Treatment Coordinate/Case Acceptance Manager

Cambridge Dental Group – Dearborn Heights, MI

Cambridge Dental Group is seeking a highly motivated, experienced Lead Treatment Coordinate/Case Acceptance Manager to join our growing team in Dearborn Heights, Michigan.

We are a thriving, patient-focused general dentistry practice connected to Wave Dental Specialists, giving our patients seamless access to advanced specialty care including oral surgery, periodontics, prosthodontics, endodontics, orthodontics, pediatric dentistry, and implant dentistry. This unique partnership allows us to provide comprehensive care under one roof while creating an exceptional patient experience.

This is an outstanding opportunity for a proven dental sales leader who excels at building patient trust, presenting comprehensive treatment plans, and consistently driving case acceptance. You'll work closely with both our general dentistry and specialty teams to help patients move confidently through every stage of their treatment.

What You'll Do

• Conduct consultations for comprehensive dental treatment, including restorative care, cosmetic dentistry, implant treatment, and specialty referrals
• Present treatment plans and financing options in a clear, compassionate, and confident manner
• Build lasting relationships with patients to increase case acceptance and treatment completion
• Collaborate closely with general dentists, specialists, hygienists, and administrative team members to provide a seamless patient experience
• Lead by example while mentoring team members and contributing to practice growth
• Maintain consistent patient follow-up and treatment pipeline management
• Track performance metrics and help achieve monthly and annual production goals

Qualifications

• Dental industry experience REQUIRED
• Previous leadership experience in a dental practice REQUIRED
• Proven success presenting and closing comprehensive dental treatment plans
• Strong understanding of dental financing options and patient communication
• Exceptional consultative sales and relationship-building skills
• Highly organized, self-motivated, and results-driven
• Experience with Open Dental or other dental practice management software preferred

Compensation & Benefits

• Competitive base salary
• Uncapped commission potential
• Performance-based incentives and bonuses
• Medical, Dental, and Vision Insurance
• 401(k) with company match
• Life Insurance
• Short-Term and Long-Term Disability
• Paid Time Off and Paid Holidays
• Professional growth opportunities within a rapidly expanding organization

Why Cambridge Dental Group?

At Cambridge Dental Group, you'll become part of a supportive, collaborative team that is passionate about delivering exceptional patient care. As a thriving general practice connected to Wave Dental Specialists, you'll have the unique opportunity to help patients access everything from routine dental care to complex specialty treatment—all within one connected dental campus.

If you're passionate about helping patients move forward with the dentistry they need while contributing to the growth of a successful, team-oriented practice, we'd love to hear from you. Apply today!

#indeedwavedp

Requirements

Education and Training

• 3+ years of dental business office experience.
• High school diploma or equivalent.
• Management or supervisory experience preferred.
• Knowledge of dental terminology.
• Knowledge of dental office procedures.
• Knowledge of accounting and administrative principles and procedures.
• Knowledge of dental practice management software preferred.
• Knowledge of MS Office.

FLSA Status: Salary, Exempt

Reports to: Director of Sales